Q 1. What is Community Compass?

Community Compass is a specialized tool used by The Salvation Army's Ministry Units to gain insights into the specific needs and assets of the communities they serve. It helps tailor their services and outreach efforts effectively.

Q 2. How do I get started with Community Compass?

To begin, simply visit our website and click on the "Get Started" button. You'll be guided through a simple registration process to set up your account.

Q 3. How long does it take to complete the assessment?

The time required to complete the assessment varies, but most Ministry Units finish in approximately four months, depending on the complexity of their community's needs.

Q 4. Can I save my progress and return later?

Yes, you can save your progress and return at any time by logging in to your account. Your data will be securely stored.

Q 5. How can Community Compass benefit my community?

Community Compass helps you make informed decisions and allocate resources effectively to address specific needs, leading to more targeted and impactful community initiatives.

Q 6. Is my Ministry's Unit information secure when using Community Compass?

Absolutely. We take data privacy seriously and have robust security measures in place to protect your personal information. Please refer to our Privacy Policy for more details.

Q 7. Are there any fees or charges associated with using this tool?

Community Compass is provided to The Salvation Army Ministry Units as part of our commitment to supporting their community development efforts, and there are no fees associated with its use.

Q 8. How does Community Compass support The Salvation Army's mission and outreach efforts?

Community Compass empowers The Salvation Army Ministry Units to make data-driven decisions, allocate resources effectively, and enhance the impact of their services within their communities.

Q 9. How can I contact support if I have additional questions or encounter issues?

For any questions or support needs, please email our customer support team at We're here to assist you.

Q 10. What support is available for The Salvation Army Ministry Units to interpret and act on the insights generated by Community Compass?

Community Compass offers resources, including training and consultation, to help Ministry Units interpret the insights and recommendations effectively. Reach out to our support team for assistance in translating data into action.


For any inquiries,  please contact the Community Mission Department.