Coronavirus Pandemic: The Salvation Army’s "Newest" Countries Join The Fight Against COVID-19 - Salvation Army Canada

Newsletter COVID

COVID-19 Info


Worship & Ministry During Covid advertisement for a series of 4 webinars


A series of information and sharing webinars focused on Worship & Ministry During COVID

designed specifically for Corps Officers and Leaders.

Corps Regathering Download:  Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE for corps ministries.
Find Policies and updates Visit  Department FAQ page has all the important policies, updates and communiqes during COVID.  Sign in using the MyArmy link.
COVID-19 and SAMIS SAMIS Worship during COVID  Here are the guidelines for collecting statistics for your online services.

New fields have been added to the most used Activities in SAMIS, for data including: #virtual meetings, #virtual households, #ministry connections (calls,cards), #care/resource packages.  Look for these boxes on Sunday Worship, Prayer & Bible Study, WM Activities, Sunday School, Youth Groups, Older Adult Fellowship and many more.
Times of Grief Helpful information on performing a funeral for Indigenous peoples.
CANBDA Youth Resources CANBDA YOUTH Resources
Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

Angus Reid Institute Angus Reid Institute Research  The results of this research are helpful to understanding the impact of COVID-19 on the mental health and well being of Canadians
 CFS Front Line Thanks Download:  CFS Thanks Graphic

Health Worker Thanks Download: Social Services Thanks Graphic



Recommended for Corps Ministries

Policies & Guidelines

Guidelines for Virtual DiscipleshipSAMIS During Covid
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Funeral Information
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Virtual Discipleship Guidelines
Best Practices for Safe Digital Discipleship

Regathering Corps Ministries
Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE.

CPR - Update

CPR COVID UpdateThe following CPR guidelines during the COVID-19 pandemic are taken from the Heart and Stroke website.  Ministry Units are reminded to:

  • ensure staff secure and make use of their own PPE before proceeding with CPR
  • continue to work with their local Public Health and follow recommended guidelines.    read more....


Worship Services (Excerpt Update - TC)

  • All public Sunday worship services across the territory will be cancelled until further notice. That said, it’s important to note that while formal worship gatherings are cancelled due to directives from public health agencies, we encourage creative alternatives to meeting the spiritual needs of our people and community.  Additional resources are going to be made available later this week.  Reference the 'Regathering Corps Ministries' document above for guidelines on resuming public worship and programs.

Streaming (From MAGA)

In light of recent prohibitions on meeting in person, many congregations are now looking at streaming or sharing some form or worship. Please be advised that you need to have a Streaming License from CCLI to do so. Here’s a little breakdown of CCLI licenses and how they work.

Every ministry unit in Canada has a CCLI License that is managed and administered from the Music & Gospel Arts Department. This license only allows for the storing, printing, display and projecting of song lyrics. This license gets automatically renewed for each ministry unit every year to ensure a minimum level of compliance.

Some ministry units choose to obtain a CCLI SongSelect License. This is something a ministry unit purchases directly from CCLI. It gives online access to lyrics, provides the ability to print chord or lead sheets, has an instant transposition function and offers audio samples.

Any ministry unit that wishes to stream any type of live or recorded worship, service or program needs to contact CCLI directly and obtain a CCLI Streaming License. That license allows for the streaming and podcasting and covers every one of the 300,000 songs covered under the CCLI license. Due to the huge demand right now, that streaming license is the first thing you see on the CCLI homepage right now.

Visit to find more information or to order a SongSelect or Streaming License.

Other Activities (Excerpts from the TC)

Those wishing to proceed with cancellation of other activities due to concerns, are advised to review them with the respective Area Commander and Divisional Headquarters or with the respective Cabinet Secretary.
We encourage corps officers and local leaders to find ways to connect with members of their corps and congregations, recognizing that some will miss the opportunity for fellowship and encouragement in such a time as we find ourselves.


Set Up Pre-Authorized giving for Members
Customizable form and instruction sheet.

PAD Authorization Form 
PAD Instruction Letter

Informational bulletin insert: Pre-Auth-bulletin-insert.pdf 

Offering Plate Cards - Give these out to members who have set up payments, so they can participate in the public act of giving. (Print on Business Cards)  PAD-Giving-Card

Use this graphic and link to the online payment form, on your corps website for members to make regular contributions.Corps Giving Online


Learning Cohorts
The THQ Corps Ministries hosted Learning Cohorts will be continuing as planned until further notice.




Recommended for Community & Family Services

A comprehensive document with everything you need to know:CFS FAQ - COVID
Community & Family Services FAQ

Some ideas in line with the government recommendations:

1.  Reduce or remove seats in waiting area, so that visitors are a safe distance apart.
2.  Request clients to call ahead and set up an appointment.  
3.  Provide regular clients with a pre-packaged bag of supplies.
4.  Clean the common area, and areas touched, between each client.
5.  Ensure workers keep a safe distance from clients, perhaps leaving bags at appointed times, just inside the door.
6.  Provide gloves for workers sorting donations from the public.
7.  Provide hand sanitizer or disinfectant wipes for workers and visitors.
8.  Remove all magazines in waiting area.
9.  Provide helpful information handouts - especially for clients who may have limited access to news and media.

COVID-19 Multi-Language Information Sheet.pdf
COVID-19 Multi-Language Information Sheet FR.pdf


Helping Newcomers with English

Many newcomers are no longer able to attend in-person ESL classes. Others were on wait-lists for ESL classes wNewcomer Language Toolshich will now be delayed even longer. Social and Physical Distancing is hard for everyone and it is important to find ways to keep connected with our neighbours.  Here are some resources to help newcomers continue practising their language skills and make new connections during a time of physical and social isolation.

Mango Languages

Available for free through most major city public libraries or try it for free on their website. The online courses help learn and practice English, French, and many other world languages.


Learn a language and meet people online!

Groups of 4-7 people meet through online forums to learn and practice different languages

Worry & Anxiety - Multi language information
Helpful information in many languages. Psychology Tools/Worry and Anxiety

Other Ideas

If your Corps or Community & Family Services has an existing English Conversation Circle, try moving the group online through Zoom video conference calls or Whatsapp conference calls (many newcomers already have the app on their phones). If it is a large group, you may want to divide into 4-8 people to make it easier include everyone on screens.  

Make new connections between Corps members and (willing) Community Services Clients to help newcomers practice their English one-on-one. Make sure to check after the first call to make sure both sides feel comfortable continuing. The conversations do not need to me longer than about 15 minutes, on a weekly basis. Topics could include food, customs, cultural difference between Canada and their home country, etc.

Ontario Public Health – information sheet available in 28 different languages

How to talk to kids about COVID-19, now in English, French, Spanish, Arabic, Chinese

COVID-19 mythbusting – now in English, French, Spanish, Arabic, Chinese, Russian

General information from WHO about COVID-19 – videos in English, French, Spanish, Chinese, Portuguese, Arabic, Russian, Persian, Hindi, Turkish, and more being added every day


Here are two documents outlining an overview of Impact of COVD-19 on Immigration and COVID-19 Economic Response Plan for newcomers from RSTP (Refugee Sponsorship Training Program).



Virtual Bible Studies   

Right Now Media

Check out resources from RightNowMedia (TSA Registration Information). 

You can organize virtual studies by asking your members to sign up (free), set a time to view the study.  There are many ways to get small groups toget

her online virtually to discuss the study - even simple ways such as posting a discussion post on Facebook and have

everyone comment. You can also check into FB Group Chats, Skype Groups, Zoom.

The SkitGuys


The SkitGuys are offering some free resources to use during the COVID-19 crisis.  Check out what they are offering.

Discipleship in Social Distancing


Ministry Ideas

Sunday Worship

COVID-19 Services
Watch Sunday meetings provided by THQ.


Resources for Ministry
Ministry Helps Toolkit

Mobilize Your Members During COVID-19

COVID innovation, 48% of corps with virtual services, 29% with virtual groups, 73% providing food relief

Weekly Bulletin

Most corps provide electronic versions of their weekly bulletin with news and prayer requests.  Make the most of this opportunity to stay connected.  If you have members who do not have access to technology, you can print and mail (whoever thought we would say that!). 

Prayer, Planning Meeting, Bible Studies

ZOOM: Set up a Zoom meeting and send out invitations to your participants (perhaps your Ministry Board, your corps members, your leadership team). If participants do not have technology, you can phone them and give them the phone in information. Schedule a weekly time and spread the word.

Facebook, Skype, Facetime: You can use these platforms to connect with your leadership team, meet together virtually, pray, provide direction etc.

Needs Assessment:

If you are looking for ways to support your corps members virtually, set up Survey Monkey (free version) and create a questionnaire. Here are some ideas for questions.

  • Name, Email, Address, Phone Number
  • Do you require assistance with obtaining groceries?  Either provide a box for a list of items needed if you will be filling these individually, or if your family services is providing pre-packed boxes, just the yes/no option.
  • Do you require transportation assistance to medical appointments?  Provide a date box, and destination information
  • Have you been laid off/lost your regular source of income? Do you need assistance applying for government assistance, EI, etc.?
  • Special prayer requests?
  • Is there anything else you are in need of?

Volunteer Manpower
Set up a separate survey for potential volunteers.  Find out who is available to provide assistance (using safe Social Distancing recommendations). Try to find out some of these resources:

  • Available to phone people?
  • Can drop off groceries at the door?
  • Has spacious vehicles and can help transport for medical appointments?
  • Help sort donations?
  • Help provide extra cleaning in your facilities?
  • Help keep your website/social media information current?
  • Communicate/network with other organizations in your community to find ways to work together?

See what others are doing

Guelph Citadel


Women's Ministries
Womens Ministries Ideas

Resources for Ministry
Ministry Helps Toolkit

Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

CANBDA Youth Resources



Women's Ministries

Music & Gospel Arts

Corps Ministries

Coronavirus Pandemic: The Salvation Army’s "Newest" Countries Join The Fight Against COVID-19

Three more countries officially join the Salvation Army's worldwide effort.

Filed Under: International NewsCOVID-19
(Above) Salvation Army COVID-19 response in Burkina Faso

The Salvation Army’s work in Burkina Faso and Gabon formally commenced two years ago, and the movement’s exploratory ministry in northern Thailand is still not yet officially recognized. But COVID-19 responses are now underway in all three of these countries, as well as many more with a longer-established Salvation Army presence. Each response is culturally appropriate and carefully designed to meet the specific needs of communities in these days of great need, in coordination with relevant governments, local authorities and other agencies, to ensure that nobody is missed.

Responses include:

In Burkina Faso, hygiene supplies of handwash and soap have been transported from the capital Ouagadougou to The Salvation Army’s Bobo-Dioulasso Corps - (church) - some 300 kilometres distant. In this community, the local markets have closed, leading to financial hardship for the individuals reliant on this trade. The supplies will be distributed to the most vulnerable people, in liaison with the mayor’s office.

Families in six of the most impoverished suburbs of Brazzaville, Republic of the Congo, are being supported with emergency Salvation Army food parcels of rice, saltfish, beans, sugar, oil and powdered milk. The loss of employment because of coronavirus restrictions is widespread, and starvation is a very real risk. Approximately 1,580 recipients will also benefit from hygiene supplies such as bars of soap and plastic bags to safely remove potentially-contaminated waste.

Gabon was one of the earliest countries in Africa to record a confirmed case of COVID-19, and The Salvation Army is supporting the World Health Organization’s efforts to curtail the spread of the virus throughout a particularly susceptible community. Plans are in progress to distribute soap, hydrochloride gel and disinfectant to 300 vulnerable families in Libreville (1,800 men, women and children), along with buckets and hygiene information leaflets.

Radio broadcasts are being used by The Salvation Army in Malawi to share important disease prevention messaging, in conjunction with the country’s Ministry of Health. This means of communication – bolstered by a poster and leaflet campaign – will ensure that information gets to hard-to-reach vulnerable groups, such as people who live in the slums, migrants and homeless people. At the same time, around 2,250 of the most vulnerable individuals in Blantyre will receive food packages and soap. A number of 20-litre buckets with integral taps will also be distributed to strategic locations.

Food relief is being provided to families in the Babu Patel locality in Jinja, Uganda. With the majority of the 5,000-household community having little or no income and nothing in the way of financial reserves, the COVID-19 crisis is giving rise to malnutrition. Having identified the 1,000 most-vulnerable families, The Salvation Army is providing maize flour, beans and cooking oil. Hygiene and healthcare information is also being distributed.

Also in Uganda, a separate project seeks to provide 20,000 bars of soap and hygiene information to vulnerable families in Kizanyiro. This village is the area which has seen the greatest number of suspected cases of coronavirus in the country. Personal protective equipment (PPE) will also be made available in Kawempe, along with sanitizer for the five health centres in the division and for the five local council officers. Handwashing stands and large buckets are also being provided in these locations.

Americas & Caribbean
The southern hemisphere’s most populous city, São Paulo in Brazil, has a significant homeless community. The Salvation Army has been approached by the city’s civil defence administration to help meet the needs of this vulnerable group. The local authorities are opening shower blocks, portable washbasins and toilet facilities, and low-cost restaurants are still available in some parts of the city. However, The Salvation Army will be stepping into the gap and providing hot meals and snacks for around 75 people every day who are unable to access these. This meal provision is for an initial period of two months.

The Salvation Army in São Paulo is also undertaking a daily distribution of hygiene kits among the city’s street dwellers, numbering 3,200 in all.

Around 21,000 people are being supported with the provision of handwashing facilities and disease prevention advice in Haiti. A new water reservoir is being installed in Couyot, where The Salvation Army has an established health clinic which serves the Western District. This will be equipped with public hand basins. The Salvation Army’s healthcare facilities on the island are working with the government health agency to implement a preventative plan aimed at reducing human-to-human contact, by communicating basic information and training influential people in the community.

In the USA, which is currently marking National Volunteer Week, The Salvation Army in San Francisco is deploying large teams of helpers to provide hundreds of unsheltered people with pre-prepared meals. These are delivered to more than 40 outdoor locations across the metropolitan area every day.

In Greater New York, The Salvation Army’s volunteer team has also swelled by nearly 1,500. The movement has partnered with the Port Jervis City School District to feed children who are in need of breakfasts and lunches while remote schooling during the pandemic. Meanwhile, food distribution continues across New York City, with social distancing and other hygiene measures applied to ensure safety of service users and team members. One recipient in the Bronx, Eduard, said: "I know The Salvation Army will help me whenever I need some help. We come here and ask if there’s any food at all, and they’ll do whatever they can for us. I’m surprised to see that they’re still serving the community because of the virus, but I’m very grateful for that. This place is like a home away from home."

Even the far-flung Færoe Islands are grappling with the effects of COVID-19, with 187 cases confirmed in the north Atlantic archipelago. Mercifully, there have been no deaths here, thanks – in part – to the repurposing of a salmon testing laboratory, remote location and swift lockdown action by Prime Minister Bárður á Steig Nielsen. The Salvation Army’s shelter in Tórshavn has become the central food distribution point for people in need across the islands.

In Reykjavík, Iceland’s capital, there has been high demand from the public for food, and The Salvation Army has handed out bags and gift certificates for grocery stores. There has also been a telephone service for people who are afraid or lonely. Young people from disadvantaged families in the northern town of Akureyri have had extra challenges in these days, so the local corps has facilitated special gatherings for them – with appropriate social distancing.

The Salvation Army in Slovakia is meeting the needs of a largely Roma population in Pezinok and Plavecký Štvrtok. Face masks have been sewn locally to meet demand, and food assistance is being provided to around 140 people, on a door-to-door basis. Miňo Krajcovic, who is responsible for The Salvation Army’s work in Pezinok, says: "The challenge here for these people who want to move on in life is that they have little support. That’s where The Salvation Army comes in. We’re part of this community, and we will do whatever we can to help people back to their feet, even in these extremely difficult times."

A collage shows Salvation Army workers at the food bank operation in Madrid holding a pen and paper, other staff wear masks as they load up a truck to go out into the community to distribute foodSalvation Army COVID-19 response in Madrid
In Spain, The Salvation Army’s Madrid Central Corps is running a food distribution program for people in extreme need. The team is also distributing food to the homes of elderly people as well as those sick with the virus. Spiritual support is being offered where appropriate.

An agreement has been reached with the Food Bank of Madrid, such that Madrid Central Corps will become the primary organisation for the distribution of food in the Salamanca neighbourhood. This is a milestone thanks to the service that has been provided to the community by The Salvation Army for many years, and a recognition for its work at this time.

South Asia
In Chandigarh, northern India, The Salvation Army – in coordination with the local government and other humanitarian agencies – has identified 1,725 families (approximately 6,900 men, women and children) in particular need of food support. A program of distribution will begin shortly, with food parcels containing quantities of rice, pulses, wheat flour, cooking oil and salt. Hygiene advice will be provided, and each beneficiary will also receive soap.

A Salvation Army response in Sri Lanka is providing 1,600 families with soap, laundry liquid and handwashing materials – the recipients being verified as vulnerable individuals by local authorities. This is in addition to an emergency feeding program that is ensuring 100 of the most at-risk people receive a hot meal daily for at least 20 days. (Provision of meals to 1,600 vulnerable families continues as previously reported).

South Pacific & East Asia
Malaysia is on nationwide lockdown with all educational, sports, cultural and religious programs halted for at least two weeks. Salvation Army social centres have introduced precautionary measures such as daily temperature checks, recording of names for contact tracing, and robust handwashing and cleaning regimes. The Salvation Army has made a public call for donations of masks, sanitizer and other hygiene necessities, ahead of a planned distribution of these products to the most vulnerable in the community.

In Melaka, the corps officer (church leader) and team have developed a makeshift kitchen and started delivering cooked food around the neighbourhood.

Across in the capital, Kuala Lumpur, Salvation Army teams have obtained special clearance to pass through roadblocks in order to distribute food parcels to scattered vulnerable families, especially for the many migrant workers and refugees without a robust income stream. The police have provided an escort and security to The Salvation Army’s volunteers. So far, 2,200 meals have been served, and 500 food parcels and 2,500 masks were distributed.

Health care is a focus for The Salvation Army in Myanmar, where the majority of patients suspected of having COVID-19 are being brought to the former capital, Yangon. Testing kits have only recently become available in the country, but detected cases currently stand at 123.

Schools in the city have been requisitioned as clinics in order to host the influx of seriously ill people. The Myanmar Council of Churches received a request from the government to assist with the treatment costs for patients. To date, The Salvation Army has met the costs of 20 of the patients, including the provision of blankets and food for these individuals. A further 500 vulnerable families will shortly receive care packages of 10kg each of rice and dhal, in order to meet daily needs.

In the city state of Singapore, The Salvation Army – through its migrant workers ministry, The Sojourn Program – is in coalition with other partner organisations in distributing PPE and other hygiene necessities to immigrant workers during this difficult time.

A local logistics company, Ninja Van, is working with The Salvation Army to supply 20,000 care packs to the city’s most vulnerable people. The shoe-box sized packages are filled with hand sanitiser, disinfectant solution, anti-bacterial body wash, wipes, handwash, vitamin C capsules and face masks.

Although The Salvation Army’s fledgling work in Thailand is yet to be officially registered, the pioneer team is playing an active part in the coronavirus response in the northern city of Chiang Mai. The Salvation Army has responded to a call from the city’s governor to provide meal assistance to a centre which is affording care to individuals who have tested positive for COVID-19. Salvation Army officers and staff are also providing support to frontline workers, including the distribution of face shields to three hospitals and a police station. Food parcel distribution to vulnerable communities has been undertaken too, ensuring a supply of dry food, hand sanitizer and bottled drinking water.

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