Salvation Army Canada - Resources


Package of Pencil Crayons

!!Frequently Asked Questions (FAQs): A series of common questions linked to 13 pages of answers: Open it!

Training Material*

* If you click a document link below and it does not appear properly, try refreshing/reloading the page.

For Everyone:

PDFWallet Card: Print, cut out and slip in a wallet or somewhere handy. Basic steps for checking pay and requesting time off.

 video Log into MyArmy and UltiPro. View video now!

PDF Logging into MyArmy. View/Download.

PDF Accessing UltiPro for the First Time (Verification Process): View/Download 

videoHow to use UltiPro to view personal and pay information, edit personal information and add direct deposit accounts. VIEW Now!   Password: UltiProintro

videoHow to use request paid time off (vacation, sick time, time in lieu). VIEW Now!  Password: UltiProPTOrequest

PDF Accessing UltiPro from a Mobile Device. View/Download

PDF How to find, log into and get around UltiPro. View/Download

PDF How to view and change your pay information. View/Download

PDF How to view and change your personal information. View/Download

PDF How to turn off Pop-up blockers. View/Download

PDF How to Request Time Off. View/Download

PDF Producing Reports. View/Download New tag

PDF Access and Navigation. View/Download

PDF Time Entry Tip Sheet. View/Download


Managers and Timekeepers:

video UltiPro Overview for Managers and Timekeepers. VIEW Now!  Password: Armytimekeeper

video How to enter absences and overtime on behalf of an employee. VIEW Now!  Password: Timekeeper

video Demonstration of timesheet entry, reset dates and approvals View Now!

PDF Tips for Time Entry: View/Download.

PDF How to Enter Employee Overtime Hours. View/Download.

PDF How to Update a Timesheet with an Absence. View/Download.

PDF How to Add Hours for Hourly / Casual Employees. View/Download.

PDF Adding time for a secondary role (multiple jobs). View/Download updated icon Oct 13, 2017
PDF Adding a flat rate premium. View/Download.

PDF Changing a statutory holiday. View/Download. - Updated November 15, 2017

PDF Managing Secondary Jobs in other Ministry Units. View/Download - added Oct 31, 2017


PDF How to change shift patterns in Time and Attendance. View/Download - added Oct 31, 2017

PDF Assigning a proxy for time approvals (delegating during vacation). View/Download - added Oct 31, 2017

For Managers Only:

PDF How to Respond to Time Off Requests (Approvals, rejections). View/Download

PDF How to Approve Employee Timesheets. View/Download

PDF Delegating Employee Change Approval Duties. View/Download

For Managers and Employee Administrators:

PDF Delegating Change Approval Duties. View/Download 

PDF Changing Shifts and Shift Patterns. View/Download

PDF Delegating Change Approval Duties. View/Download

PDF Task and Role Access Chart. View/Download


For Employee Administrators:

video How to hire a new employee, or rehire one. VIEW Now! NOTE: This video was created by the software company and while the steps are correct, the interface shown does not completely reflect what is in The Salvation Army’s version.

PDF Overview and Tips for Employee Administrators. View/Download

PDF Adding New Employees. View/Download

PDF Adding Paid Time Off (PTO) Plans. View/Download - Updated Oct 31, 2017 

PDF Paid Time Off (PTO) Plan Selections. View/Download - Updated Oct 31, 2017

PDF Changing Paid Time Off Balances. View/Download

PDF Changing Shifts and Shift Patterns. View/Download

PDF Adding Secondary Jobs. View/Download

PDF Managing Secondary Jobs in other Ministry Units. View/Download - added Oct 31, 2017

PDF Assigning Employees to Different Managers. View/Download

PDF Changing Employee Security Roles. View/Download

PDF Modifying Employees to Autopaid. View/Download - updated Oct 31, 2017

PDF Allocating Labour Across Multiple Cost Centers/Departments. View/Download - added Oct 31, 2017

PDF Terminate Employees. View/Download

Leader Kits

What is UltiPro? Why should I care? What do I have to do? If you are a manager, supervisor or leader in The Salvation Army, you are likely getting these questions from your staff. We created a presentation file to help you learn more about UltiPro and to share with your staff to help them understand the change.
Download now!