COVID-19 Ressources - Salvation Army Canada



Health Canada Updates

Coronavirus disease (COVID-19): Outbreak updates

Public health ethics framework

COVID-19 How to wear a non-medical mask or face covering properly

Use of non-medical cloth masks or face coverings in community settings

How the National Microbiology Laboratory tests for COVID-19

Let's protect each other from COVID-19

Source: Health Canada

Health System COVID-19 Pandemic Response

Letter from Matthew Anderson, President and CEO, Ontario Health

Source: Ministry of Health, Ontario

COVID-19 IHQ Strategic Response and Other Resources

Download IHQ Update and Strategic Approach
COVID-19 Checklist Poster
COVID-19 Health Advice Poster

Source: IHQ Programme Resources


Highlights of Relief Announced to Date (Updated to April 10, 2020)

Download Highlights

Source: Public Affairs

Spiritual and Religious Care Tips for Chaplains

Download Care Tips

Source: Territorial Program Department

Frequently Asked Questions: Housing & Homelessness Services and COVID-19

Download FAQs

Source: Territorial Program Department

Frequently Asked Questions: Community and Family Services and COVID-19

Download FAQs

Source: Territorial Program Department


Anxiety Resources for Parents

Free downloadable PDF resources: How-to documents for parents and How-to documents for self-help

Source: Anxiety Canada


Enhanced Public Health Measures for COVID-19 (Ontario)

Letter from David Williams, Chief Medical Officer of Health, Ontario Ministry of Health

Source: Ministry of Health, Ontario


Stay Informed

For more information on coronavirus: 1-833-784-4397

Know the Facts about COVID-19: 

Coronavirus factsheet (English, Chinese, Farsi, Italian, German, Japanese, Korean, Portuguese, Spanish, Tamil)

Be prepared factsheet (English, Italian, Farsi)

COVID-19 is an illness caused by a coronavirus. Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold.

Symptoms of human coronaviruses may be very mild or more serious, such as:

  • Fever
  • Cough
  • Difficulty breathing

Symptoms may take up to 14 days to appear after exposure to the virus.

Coronaviruses are most commonly spread from an infected person through:

  • respiratory droplets when you cough or sneeze
  • close personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching your eyes, nose or mouth before washing your hands

These viruses are not known to spread through ventilation systems or through water.

The best way to prevent the spread of infections is to:

  • wash your hands often with soap and water for at least 20 seconds;
  • avoid touching your eyes, nose or mouth, especially with unwashed hands;
  • avoid close contact with people who are sick;
  • cough and sneeze into your sleeve and not your hands; and
  • stay home if you are sick to avoid spreading illness to others.

Risk to Canadians

At this time, PHAC has assessed the public health risk associated with COVID-19 as low for the general population in Canada but this could change rapidly. There is an increased risk of more severe outcomes for Canadians:

  • aged 65 and over
  • with compromised immune systems
  • with underlying medical conditions

While a COVID-19 outbreak is not unexpected in Canada, our public health system is prepared to respond. PHAC, along with provincial, territorial and community partners, continues to reassess the public health risk, based on the best available evidence as the situation evolves.

The risk to Canadian travellers abroad will vary depending on the destination, as well as the person’s age and health status. There are some destinations where the Government of Canada recommends avoiding all travel or all non-essential travel. Check the latest travel health notices before travelling. 

Provincial and Territories Public Health Authorities

British Columbia 
Alberta 811
Saskatchewan 811
Manitoba 1-888-315-9257
Ontario 1-866-797-0000
Quebec 811
New Brunswick 811
Nova Scotia 811
Prince Edward Island 811
Newfoundland and Labrador 811 or 1-888-709-2929
Nunavut 867-975-5772
Northwest Territories 911
Yukon 811


COVID-19 Downloadable Resources