ENGAGE OTHERS: Key Concepts and Ideas
The Engage Others domain of the LEADS leadership capability framework consists of four capabilities. Leaders who demonstrate these capabilities:
Foster Development of Others
- They learn with others and encourage learning while working.
- They recognize and reward the work and effort of others.
- They model appropriate behaviour and deal directly with inappropriate behaviour.
- They coach, provide, teach, and create learning experiences in the context of the organization.
- They create development plans that focus on learning in the area of strength.
Contribute to the Creation of Healthy Organizations
- They model and provide wellness activities and initiatives.
- They create and foster trust in connected relationships.
- They maintain a focus on safety, service, and quality during change initiatives.
- They ensure resources are aligned with performance requirements and that people have what they need to perform effectively.
- They celebrate success and acknowledge failure.
Communicate Effectively
- They ask coaching questions and listen wholly to answers.
- They are sensitive to cultural nuances.
- They focus not only on what to communicate, but also on how.
- They use and foster mentoring, coaching, and dialogue in conversations.
- They use different forms of communication to capture attention.
- They treat alternative perspectives with respect, even when in conflict.
Build Effective Teams
- They encourage participation on teams from external partners, stakeholders, and community.
- They find ways to use people’s strengths for team projects.
- They foster collaboration.
- They share vision and clarify goals and objectives which align with organizational mission and strategy.
- They create collaborative opportunities to learn and build trust.