ENGAGE OTHERS: Key Concepts and Ideas

The Engage Others domain of the LEADS leadership capability framework consists of four capabilities. Leaders who demonstrate these capabilities:

Foster Development of Others

• They learn with others and encourage learning while working.
• They recognize and reward the work and effort of others.
• They model appropriate behaviour and deal directly with inappropriate behaviour.
• They coach, provide, teach, and create learning experiences in the context of the organization.
• They create development plans that focus on learning in the area of strength.

Contribute to the Creation of Healthy Organizations

• They model and provide wellness activities and initiatives.
• They create and foster trust in connected relationships.
• They maintain a focus on safety, service, and quality during change initiatives.
• They ensure resources are aligned with performance requirements and that people have what they need to perform effectively.
• They celebrate success and acknowledge failure.

Communicate Effectively

• They ask coaching questions and listen wholly to answers.
• They are sensitive to cultural nuances.
• They focus not only on what to communicate, but also on how.
• They use and foster mentoring, coaching, and dialogue in conversations.
• They use different forms of communication to capture attention.
• They treat alternative perspectives with respect, even when in conflict.

Build Effective Teams

• They encourage participation on teams from external partners, stakeholders, and community.
• They find ways to use people’s strengths for team projects.
• They foster collaboration.
• They share vision and clarify goals and objectives which align with organizational mission and strategy.
• They create collaborative opportunities to learn and build trust.