SYSTEMS TRANSFORMATION: Key Concepts and Ideas
The Systems Transformation domain of the LEADS leadership capability framework consists of four capabilities. Leaders who demonstrate these capabilities:
Demonstrate Systems / Critical Thinking
- They think analytically and conceptually, questioning and challenging the status quo, to identify issues, solve problems, and design and implement effective processes across systems.
- They approach situations with an attitude of continuous improvement.
- They identify the root cause rather than focusing on symptoms.
- They utilize existing organizational knowledge and experience to uncover lessons learned.
Encourage and Support Innovation
- They understand that innovation—either drawn from other sectors or found in a ministry context—is the engine of creativity and create a supportive environment to encourage it.
- They approach problems as opportunities for system process improvement.
- They encourage calculated risk-taking.
- They celebrate success that comes from creative ideas.
Orient Themselves Strategically to the Future
- They are visionaries that are always in tune with trends, issues, and values that are shaping the future, and use a variety of information gathering techniques to be in touch with those trends and issues.
- They emphasize sophisticated relationship building/management, influence, communication, and negotiation skills to engage diverse individuals and publics in creating the future.
- They evaluate the implications of emerging trends on current practice.
- They take responsibility for ongoing improvement and take actions that continually renew the ministry of The Salvation Army in Canada & Bermuda.
- They engage all pertinent stakeholders early in the conceptualization, framing, and implementation of change.
- They understand that change is a constant, and transformation cannot happen in a static environment.
- They understand all five LEADS domains are interdependent in creating change, enabling conditions to lead systems transformation.