Equipping you with the tools and knowledge to build and sustain a thriving ministry.

This section provides the practical resources needed to start, manage, and grow Community Care Ministries with confidence and care. From launching your program to leading volunteers and engaging your community, these tools help bring your mission to life.

What you'll find here:

Getting Started	Volunteer Management	Cultural Competency & Belonging	Safety & Privacy	Outreach & Communication

Getting Started

Step-by-step guidance to help you launch or refresh your CCM ministry with intention and clarity.

Volunteer Management

Best practices for recruiting, training, and supporting volunteers who serve with compassion and purpose.

Cultural Competency & Belonging

Insights and tools to ensure your ministry is inclusive, respectful, and welcoming to all.

Safety & Privacy

Policies and procedures to keep participants, volunteers, and your community safe and protected.

Outreach & Communication

Tips and templates to help you promote your ministry, connect with your community, and share your story well.

Volunteer Recruitment and Onboarding
for Community Care Ministries

As part of our commitment to excellence in ministry and care, Community Care Ministries (CCM) fully aligns with the updated territorial volunteer screening, training, and onboarding processes effective May 1, 2025.

These enhancements reflect valuable feedback from frontline ministry units and have been carefully tailored with CCM-specific considerations in mind. From visitation teams to fellowship and outreach leaders, all CCM volunteer roles are now mapped to the updated Volunteer Requirement Chart and associated training resources.

We strongly encourage all corps and ministry units to adopt this refreshed process when recruiting and equipping CCM volunteers. It will help ensure safe, consistent, and spiritually grounded service while reducing administrative burden and supporting deeper mission impact in your local context.

Below, you can learn more about the new CCM onboarding pathway, including the Volunteer Services process and new training modules.

For broader information on volunteer engagement across The Salvation Army, visit salvationist.ca/volunteer or contact volunteer.services@salvationarmy.ca.