Frequently Asked Questions

 How do I book?

• Send us an email or call our front desk: 905-722-3501

When can I check-in/check-out?

• Check-in begins at 3 p.m. as rooms become available. On the day of departure, we ask that you return your keys to the front desk by 10am unless otherwise previously arranged.

 Do you allow pets?

• We are a pet-free centre. Please call regarding service animals.

 Can you smoke on the facility?

• You are only allowed to smoke in designated smoking areas. Non-prescription or illegal drugs are prohibited.

  Can I bring my own alcoholic beverages for events?

• In keeping with Salvation Army standards, we are an alcohol-free facility.

  Can I bring outside food for events?

• Pre-packaged snacks only. Jackson's Point Retreat and Conference offers Chef curated meals for group bookings.

  Is there parking available? 

• During the summer, one parking permit is included with your cottage rental. Additional parking permits are available for purchase: $25 daily or $75 weekly. A pass will be provided that you can display on your dashboard.

  Is there Wi-Fi?

• Complimentary Wi-Fi is available; login details can be obtained at the front desk.

  Are Cottages Available?

• We are currently not renting Cottages, stay tuned for details and pricing for the 2026 season!