Frequently Asked Questions
How do I book?
- Send us an email or call our front desk: 905-722-3501
When can I check-in/check-out?
- Check-in begins at 3 p.m. as rooms become available. On the day of departure, we ask that you return your keys to the front desk by 10am unless otherwise previously arranged.
Do you allow pets?
- We are a pet-free centre. Please call regarding service animals.
Can you smoke on the facility?
- You are only allowed to smoke in designated smoking areas. Non-prescription or illegal drugs are prohibited.
Can I bring my own alcoholic beverages for events?
- In keeping with Salvation Army standards, we are an alcohol-free facility.
Can I bring outside food for events?
- Outside food is not permitted, with the exception of pre-packaged, individual snacks. Items such as instant noodle cups, takeout meals, or anything requiring preparation or heating are not allowed. We appreciate your understanding and cooperation in helping us maintain a clean and welcoming environment for all guests.
Is there parking available?
- Yes, free parking (for one vehicle), is available at the south end of the property, as you enter off of Metro Rd. N. Should you require an additional parking space, one can be provided for a fee of $25/day or $75/week. A pass will be provided at reception, that you can display on your dashboard.
Is there Wi-Fi?
- Complimentary Wi-Fi is available; login details can be obtained at the front desk.
Are Cottages Available?
- Coming Soon!
What forms of payment do you accept?
- We accept debit, visa, mastercard, cash or cheque.
What indoor/outdoor amenities do you offer?
- We have an expansive property, boasting private beach access (no lifeguard), soccer field, baseball diamond, kayaks, horesshoes, walking trails, campfire.
- Games room with billiards, ping pong, board games, puzzles.
What room amenities are provided?
- Standard Twin/Queen room: Hairdryer, bar soap, hand towels, face cloth, bath towel, floor towel, bed linens and pillows.
- Large Suites: Newly renovated kitchenette including; small fridge, keurig with pods, dishes, glasses, mugs, kettle, toaster
- Full 4 piece bathroom, house robes, couch and sitting area, iron and ironing board, queen bed, hairdryer, bar soap, all towels and linens
- Small Suites: Small fridge and keurig, couch and sitting area, 2x 3 piece washrooms, queen bed, hairdryer, bar soap, all towels and linens
