PILLAR 4
Optimize Mission Impact​

This pillar will ensure our locations, programs and resources are positioned where they can make the greatest difference, adapting to meet changing community needs. We will improve client services through data-informed decisions and a practice of learning from outcomes.

Key work will include:

Transformative Mission Delivery

• Revitalizing or closing unproductive ministries (corps, community services and social) and identifying new plants reflecting the mosaic of the country.
• Allocating our scarce resources in a way that prioritizes mission-critical programs and services at the community level.

Operational Effectiveness

• Developing capabilities and building accountability to monitor and leverage data to inform strategic decisions and improve operational efficiencies.
• Enhancing reporting capabilities for government and funders (social and community mission).