Services and Fees - Salvation Army Canada

Services and Fees

The Archives will provide personal use copies of documents, images and audio/video records.  Requests must be initiated in writing through the Research Request Form OR for Genealogic Research. You will not be charged until you agree upon the time as per the estimate we provide, and the first half hour is free to allow us to determin the scope of your request. You must complete either form before we can determine if additional time is required. The Archives will respond to reasonable requests for research assistance, but must limit requests, which are not directly related to its mission and function.  Reproduction requests are subject to copyright restrictions and are limited to no more than ten percent of a file entity.  Staff research time will typically not exceed three hours.

External requests outside The Salvation Army’s governing bodies will incur charges for processing, handling and publication.  A full schedule of Services and Fees covers processing fees, reproduction costs for documents, retrieval costs, and possibly Reading Room fees.  If the research leads to requests for materials for publication, additional costs for Rights and Royalties may be assessed.  Please consult both schedules carefully before submitting a request for documents.

Research Services and Reproduction Fees

DOCUMENT REPRODUCTION

Processing fee........................................................................................................$20.00

Per page photocopy fee.............................................................................................$0.50

Per page scanning fee ..............................................................................................$0.50

PHOTOGRAPHIC REPRODUCTION

Processing fee..........................................................................................................$25.00

72-299dpi...................................................................................................................$5.00 per item

300-600dpi...............................................................................................................$30.00 per item

*Fees for reproduction of images larger than 11x17 will be negotiated on a case by case basis.

AUDIO RECORDING REPRODUCTION

Processing fee (one item)..........................................................................................$30.00

Each additional item..................................................................................................$10.00

Analog-to-digital recording .......................................................................................$50.00 per ½ hour

MOVING IMAGE REPRODUCTION

Processing fee.............................................................................................................$30.00

Film/Video to Digital Video........................................................................................ $35.00 per 15 minutes

RESEARCH FEES

Research service, 30 minutes staff research time ...................................................... no charge

Research service, beyond 30 minutes..........................................................................$25.00 per ½ hour

Reading Room use....................................................................................................... $25.00 per week

OFFSITE RETRIEVAL

Retrieval of boxes stored off-site.................................................................................*quote per order

*minimum $30.00 standard 3-day retrieval

RUSH SERVICE (IF AVAILABLE)

Reproduction of documents and/or photographs (3 business days or less..................$50.00 per hour

Audio and Video reproduction ....................................................................................*quote per order

POSTAGE

Postage and handling ................................................................. Canada Post Priority Mail rates apply

*Patrons may waive postage charges by providing their FedEx or UPS account number

Officers of the Salvation Army and representatives of the Governing Council are not subject to rights, royalties, and research fees.

PAYMENT

We accept Check, Money Order, Visa or Mastercard. Pre-paid deposits may be required for large orders.

Processing fees for orders placed and then cancelled are non-refundable.

Rights and Royalties

Use of Reproductions in Digital or Print Publications

DOCUMENTS AND PHOTOGRAPHS USED FOR PUBLICATION

Trade Publication, less than 2,000 copies........................................................... $100.00 per item or use

Non-Profit Publication, less than 2,000 copies...................................................... $50.00 per item or use

Exhibit or Display Use ............................................................................................ $45.00 per item or use

Internet Publication...............................................................................................(add 25% of above fees)

AUDIOVISUAL MATERIALS USED FOR BROADCASTING, INCLUDING INTERNET

Photographic still images....................................................................................................$75.00 per item

Clips taken from audio or visual sources.........................................................................$60.00 per second

Feature film ..........................................................................................................(add 100% of above fees)

ADVERTISING

Photographic still images...................................................................................................$150.00 per item

Audio or Video ..............................................................................................................$100.00 per second

Officers of the Salvation Army and representatives of the Governing Council are not subject to rights, royalties, and research fees.

PAYMENT

We accept Check, Money Order, Visa or Mastercard. Pre-paid deposits may be required for large orders.

Processing fees for orders placed and then cancelled are non-refundable.