Chapter 15 - Emergency Shelter Services - Salvation Army Canada

Chapter 15 - Emergency Shelter Services 


Download PDF Chapter 15 - Program - Emergency Shelter Services (2021a)


Download PDF Chapter 15 Program – Emergency Shelter Services (2020)

Download PDF Chapitre 15 - Refuges d'urgence (2020)

Chapter Tips

Download Word Doc Chapter 15 (2021a) Program – Emergency Shelter Services Tips

Download Word Doc Chapter 15 (2020) Program – Emergency Shelter Services Tips

Chapter Sample Policies

The following policies are samples collected from a variety of ministry units. These samples are not intended to be prescriptive in nature. They are provided as samples that you can and adapt when creating your own policies. These samples will need to be adapted to ensure that they fit your local situation.

15.2.3

Admission And Discharge Criteria And Process

Download

 

Fire/Evacuation Plan

Download

 

Pandemic Preparedness Plan

Download

 

Protocol Regarding Storage And Handling Of Medication (Where Required)

Download

 

Naloxone Use

Download

 

AB 01.001 Retention Of Records and Data

Download

 

Universal Precautions For Infection Control

Download

 

Client Responsibilities

Download

 

Client Rights

Download

 

Supporting People Who Are Transgender

Download

 

Safety And Security Of Clients, Staff And Property

Download

 

Process For Assessment

Download

 

Process For The Selection, Training And Use Of Volunteers

Download

 

Process For Training Staff And Evaluating Competence

Download

 

Relationships (Contractual/Formal/Informal) With Other Salvation Army Ministry Units, Community Agencies Or Funding Bodies

Download

 

Supporting Health And Safety Of Clients And Staff – Suspected Drug Use

Download

 

Supporting Clients Who Are Under The Influence While In The Shelter

Download

 

Transporting Clients Off-Site (Where Applicable)

Download

 

Working With Clients In Their Homes Or In The Community (where applicable)

Download

 

Accommodation Of Service Animals

Download

 

Client Access To Harm Reduction Products

Download

 

 

 

15.2.4

Front Desk/Reception Sign-In/Sign-Out Log (Including Clients, Guests, And Contractors)

Download

 

Secure Facilities And Procedures For Storage Of Personal Belongings

Download

 

Secure Storage Of Client Funds

Download

 

Regular Monitoring Of The Facility

Download

 

Regular Rounds Throughout Evening And Night

Download

 

Documented Regular Room Checks

Download

 

Daily Occupancy Report/Bed Registry

Download

 

 

 

15.3.3

2 Staff On Duty At The Ministry Unit

Download

 

 

 

15.4.4

Handling Of Client’s Property And Funds

Download

 

 

 

15.4.5

Handling Of Client’s Medication

Download

 

 

 

15.5.1

Intake Policy

Download

 

 

 

15.7.2

Counselling Policy

Download

 

 

 

15.8.2

Organized Departure Policy

Download

     
15.10.5

PY 04.004 Comprehensive General Liability Insurance

Download

 

Sample Documents and Resources

Below are a sample of resources relevant to the standards in this chapter. These resources have been collected from a variety of Ministry Units and sources. They are intended to serve as resources which can be used or adapted and tailored to your local ministry situation.

Shelter Operating Principles

Download

Community Needs Assessment (Single Document Format)

Download

Individual Goal Plan

Download

SMART Goals Template

Download

Client Information Package

Download

Program Plan (Emergency Shelter)

Download