Chapter 2 - Human Relations - Salvation Army Canada

Chapter 2 - Human Relations 


Download PDF Chapter 2 – Human Relations (2021a)

Download PDF Chapitre 2 - Relations avec les employés (2021)


Download PDF Chapter 2 – Employee Relations (2020)

Download PDF Chapitre 2 - Relations avec les employés (2020)

Chapter Tips

Download Word Doc Chapter 2 (2021a) – Employee Relations Tips

Download Word Doc Chapter 2 (2020) – Employee Relations Tips

Chapter Sample Policies

The following policies are samples collected from a variety of ministry units and sources. Where there are required local copies of Operating Policies and Procedures (OPPs), live links to the most recent version of these are included below. These samples are not intended to be prescriptive in nature. They are provided as samples that you can and adapt when creating your own policies. These samples will need to be adapted to ensure that they fit your local situation. 

2.2.1

Training And Development

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Career And Succession Planning

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Employee/Labour Relations

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Up-To-Date Professional And Educational Qualifications

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Position Descriptions

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Job Evaluation/Grading

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Employment Contracts

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Seniority (Where Applicable)

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Process For Changing Local Policies And Procedures

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Additional Policies As Required By Local Government

This will vary by location

 

Work Attendance/Non-Attendance

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Leaves Of Absence (Including Bereavement, Jury Duty, Educational, Personal, Family Leave, Medical Leave, Workers’ Compensation)

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Criminal Record Check

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Employee Recognition Of Service

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Orientation To The Salvation Army, The Ministry Unit, And The Position

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Termination (Voluntary And Involuntary)

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Use Of Student Placements

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Reference Letters

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Alcohol/Drugs In The Workplace

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Confidentiality Statement

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Staff Standard Of Conduct/Social Service Code Of Ethics

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Employee Assistance Program

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Performance Management

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Quality Of Work Life

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Progressive Discipline

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Process To Assess Employee Satisfaction

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Salary/Wage Administration

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Benefits Including But Not Limited To: RRSP, Health Plan, Vacation

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Workers’ Compensation Board Enrolment And Premium Remittance

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Sick Leave Bank Accumulation

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2.2.2

HR 02.003 Sick Leave - Employees 

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HR 02.004 Vacation - Employees

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HR 05.001 Education and Training 

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Employee Extended Benefits While On Medically Approved Absence (Employee Relations Procedures Manual 11.3)

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HR 04.003 Overtime - Employees

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HR 10.001 Termination - Employees 

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HR 09.024 Post Retirement Service - Officers

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HR 11.003 Hiring Retired Officers

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HR 09.009 Employment of Former Officers

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HR 11.004 Employing Relatives

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CM 04.002 Digital Media Policy

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HR 11.001 Criminal Record Check

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Territorial Abuse Policy And Abuse Prevention Policy Manual

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Statement Of Applicant For Work With Children And Youth And Vulnerable Adults (Territorial Abuse Prevention Resource Manual)

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IT 02.001 Computers and Information Technology Acceptable Use

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2.2.4

HR 06.002 Workplace Harassment, Discrimination, And Violence Prevention

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2.4.1

Recruitment And Selection Of Staff Policy

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2.4.2

Orientation Of New Staff

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PY 07.001 Commercial Vehicle Operating

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2.4.3

GV 01.002 Code of Conduct

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HR 06.002 Workplace Harassment, Discrimination, and Violence Prevention

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GV 01.004 Accessibility and Customer Service

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2.5.4

Employee Access To Personnel File

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2.9.3

Volunteers: Territorial And Local Mission And Values Statements

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Volunteers: Program Descriptions

This will vary by location

 

Volunteers: Criminal Record Checks

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Volunteers: Position Descriptions

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Volunteers: Selection Process

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Volunteers: Training And Orientation

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Volunteers: Performance Management

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Volunteers: Performance Review

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Volunteers: Tracking Of Hours Worked

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Volunteers: Regular Recognition

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Volunteers: Expense Reimbursement (Including Services)

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Volunteers: Confidentiality

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Volunteers: Health And Safety

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Volunteers: Code Of Ethics For Social Services Personnel

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Volunteers: HR 06.002 Workplace Harassment, Discrimination, And Violence Prevention

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Volunteers: Territorial Abuse Policy And Abuse Prevention Policy Manual

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Download Manual

 

Volunteers: Armatus Abuse Prevention Training Modules

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Volunteers: Statement Of Applicant To Work With Children And Youth And Vulnerable Adults (Territorial Abuse Prevention Resource Manual)

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Volunteers: Whistleblower Policy (OP 0202)

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Volunteers: Code Of Conduct (OP 0203)

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Sample Documents and Resources

Below are a sample of resources relevant to the standards in this chapter. These resources have been collected from a variety of Ministry Units and sources. They are intended to serve as resources which can be used or adapted and tailored to your local ministry situation.

Social Services Farewell Brief Template

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PEAC Employee Development and Annual Review Form

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PEAC Performance Coaching Form

Download

Sample Employee Handbook

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HR Strategic Plan

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Employee Face Sheet - Sample

Download