The COVID-19 pandemic was tough on Caroline Mitchell. Like many across the country, she lost her job during this time, making it difficult to make ends meet.

She turned to The Salvation Army’s food bank in Fort St. John, B.C., for assistance. Little did she know that when she first walked through the doors, this place would one day bring her an amazing opportunity.

Surviving a Difficult Time

“I had been out of work for two years,” Caroline says. “I came from a proud family, so I always tried to be independent. However, I was hungry. So, I decided it was best to come to the food bank.”

At first, she felt intimidated to access the food bank. She didn’t know what to expect, and this experience was completely new to her. Thankfully, the nerves eased once she met the staff, who made her feel welcome.

“The assistance was a godsend for me,” Caroline adds.

Accessing the food bank not only brought Caroline much-needed nourishment but also positively impacted her mental health. Seeing her kitchen and cupboards filled with food once again improved her mood.

“Food has always been a source of joy and happiness for people. It made me feel like I was going to survive and make it through that difficult time.”

Helping Others

Today, those challenging times are behind her. Caroline now works at the same Salvation Army food bank she had accessed. After learning about a job opening, she didn’t hesitate to apply.

She is now a food bank client representative with The Salvation Army. As part of her role, Caroline guides families and individuals requiring food assistance.

“I am 62 now and I finally have a job that satisfies me. I feel good about what I am doing,” Caroline says.

Her journey with the food bank allows new clients to trust her in a special way.

“It makes me feel good to be able to help families feel a bit better about their situation. I tell them, ‘Don’t worry. I was once on the other side,’ ” Caroline says.

A Grateful Heart and New Perspective

Having been involved with the food bank as a guest and as part of the staff, Caroline has learned a lot about her community. She is grateful to the Army for supporting her during a difficult time and for the opportunity to give back by making a difference at the food bank.

“Being here has opened my eyes about the high demand for food,” Caroline says. “When your fridge is full, you don’t think about it much.

“The food bank means security, not just for myself, but for my community. I’ve got a secure job, I’m good at my job and I’m going to stick around for as long as I can. The staff are like a family to me. Everybody here is just beautiful.”