For years, Elizabeth from Fort Frances, Ont., worked for organizations that provided social support in her community. She often partnered with The Salvation Army, but she never expected to one day turn to them herself for support.

Difficult Choices

After facing serious health challenges, Elizabeth, a single mother, struggled to provide for her two children. Remembering her previous connection to The Salvation Army, she reached out for help.

“I couldn’t work, and I felt down and out,” Elizabeth shares. “Then I remembered the resources available, and I turned to the Army. They welcomed us with open arms, and they helped me with food and clothing.”

It was difficult to enter the building for the first time as a client, but her nerves eased almost immediately.

“The second you walk in, they welcome you with a warm smile. They genuinely care,” Elizabeth says. “That made all the difference. It just lightened it all up for me and they made me feel like a person. You’re a human being that needs help and that’s OK.” She believes the welcoming atmosphere positively impacts the mental health of those who seek support.

Over the years, Elizabeth has been a regular customer at the local Salvation Army thrift store, and she’s relied on The Salvation Army for food and Christmas assistance.

“If I didn’t have access to the food bank, I probably would have had to go hungry so that my children could eat,” Elizabeth says. “That’s the truth.”

“If I didn’t have access to the food bank, I probably would have had to go hungry so that my children could eat.” ELIZABETH

Serving With Dignity

As a lifelong resident of Fort Frances, Elizabeth knows just how much The Salvation Army does for the town.

“We’re lucky to have the Army here. They help so many in our community,” Elizabeth says. “What I enjoy about them is that they serve with dignity. You don’t feel embarrassed asking for help or needing the food bank.”

For Elizabeth, the kindness of staff members has made all the difference.

“The staff are everyday people that truly care and that makes it so much easier when you’re having a difficult time.”

She is also grateful to those who help make the services possible.

“I want to thank people who consider The Salvation Army and donate,” Elizabeth concludes.