The participant process for Pathway of Hope has been broken down into five steps: Common Intake, Selection, Assessment Tools, Care Management, Transition, and Follow-up. Each of the steps has tools designed to guide the process.

 

 

  • Building relationship and rapport – focusing on the person.
  • Collecting basic demographic information and other present state information.
  • Discussing confidentiality and consent.


  • Focusing on suitability for Pathway of Hope.
  • Looking to assess change readiness.
  • Making a mutual commitment to the process.

  • Engaging in deeper conversations – moving beyond intake (comprehensive process).
  • Gathering the information needed for effective goal setting.
  • Using tools that support program evaluation and outcomes measurement.


  • Developing a goal plan and identifying the action steps needed to be successful.
  • Accomplishing the action steps to achieve the goal plan. Engaging community partners and providing referrals.
  • Bringing specificity, measurability, and accountability to the process.


  • Ending the process well.
  • Recognizing that moving forward may come with new challenges.
  • Focusing on strengths and planning for the future.
  • Providing ongoing support and connection – upholding the relationship.
  • Offering new opportunities for involvement with The Salvation Army.
  • Being there if things don’t go according to plan.

A Journey of Self-Discovery and Hope

POH Success Story
When Diana* first connected with The Salvation Army, she was looking for guidance. Living in supportive housing through Sanctuary London, she felt ready to do more with her time — to contribute, connect, and move forward. Though she held a diploma in Office Administration and had a strong circle of support through her family, friends, and faith

Finding Stability, Faith, and Community

POH Success Story
When Patrick* connected with the Pathway of Hope team at the Halifax Centre of Hope, he was ready to take a new step forward. After navigating a difficult chapter in his life, including a marriage breakdown and a return to substance use, he was determined to rebuild with purpose and stability. His goals were clear: restore his health, find a

A New Dawn for Terry-Lynn with Pathway of Hope

A New Dawn for Terry-Lynn
POH Success Story

Discover how Terry-Lynn transformed her life with the support of The Salvation Army's Pathway of Hope program. From overcoming significant challenges to finding hope and purpose, her journey exemplifies the power of resilience and compassionate support. Read this inspiring story of personal transformation and renewal.

Finding Hope: Lorren’s Inspiring Story

POH Success Story
My name is Lorren, and I am a 28-year-old single mother to three amazing little boys. My journey has been filled with challenges and triumphs, each shaping the person I am today. As a teenager, I struggled significantly, eventually dropping out of high school and running away from home. These years were marked by a battle with addiction that







CONTACT DETAILS

For any inquiries, please contact us at community.mission@salvationarmy.ca