People living in poverty often face a cycle of recidivism – where they move from crisis to crisis remaining vulnerable. The Pathway of Hope approach focuses on supporting people in achieving stability through strengths-based case management. We walk alongside participants to support them in shifting their life’s trajectory from repeated crises toward sufficiency. There are four general stages that encompass this journey: (1) crisis, (2) vulnerability, (3) increasing stability, and (4) sufficiency.

Crisis and Vulnerability

People will often come to The Salvation Army in crisis (stage 1), requiring assistance with basic needs such as clothing, food, or shelter. With basic assistance many move from crisis to vulnerability (stage 2), as the initial crisis is alleviated, but often they return, repeating over and over again in the cycle of recidivism. This cycle is costly to them and the organizations that provide social supports. In fact, The Bridgespan Group found that the cycle of crisis and vulnerability is one of the least diagnosed and costliest areas across the social services sector.

Increasing Stability

Increasing stability (stage 3) is the focus of the Pathway of Hope approach. To break the cycle of recidivism we partner with individuals and families to develop a customized plan and take action to address root cause issues and barriers. Increasing stability is only possible through effective use of both internal resources, and in partnership with other community agencies and stakeholders.


In some instances we may be able to support people in reaching the fourth stage, sufficiency. When people achieve sufficiency they are able to meet basic needs with their own resources, are connected with their community, and have assets and supports to weather a temporary crisis. 

The Salvation Army is an international Christian church and we recognize that Pathway of Hope is incomplete if we only take a socio-economic lens. Providing holistic care to foster dignity and hope is critical for participants in reaching the stages of increasing stability, and later, sufficiency. The Salvation Army is uniquely positioned to nourish hope and support participants through the intentional integration of spiritual and religious care with casework services.

Hope Amidst Hardship: My Pathway of Hope Experience

Halifax Centre of Hope, Atlantic

POH Success Story
  The Turning Point When I arrived at The Salvation Army, I was overwhelmed, alone, and scared, struggling with severe depression. At 50, life took a significant downturn—I lost everything I held dear. Despite past trials, including escaping abuse as a teenager and overcoming hardships through education and work, I was rebuilding my

Empowered by Hope

Oakville Community Church, Ontario

POH Success Story
Eva’s* story is an inspiring example of resilience and determination, reminding us that every journey starts with a glimmer of hope and the promise of a brighter future. It also speaks to the importance of initiatives like the Pathway of Hope (POH) offered by The[CD1]  Salvation Army, which provides unwavering support and guidance to


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