The Voice of The Salvation Army in Canada and BermudaView RSS Feed
Aug8FriResults to help Army strengthen connection between behaviours and values. August 8, 2014 by Brianne Zelinsky
More than 1,100 Salvation Army officers and employees answered a core values survey in February 2014, shedding light on the values of the Army. Participants were asked to choose their top 10 personal values, and identify current and desired cultural values in The Salvation Army.
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- Territorial News
The survey was conducted by The Salvation Army's Ethics Centre, which strives to ensure that the core values of the Army are evident in all areas of ministry. "Maintaining congruence between the Army's core values and operational culture is important," says Sharon Jones-Ryan, consultant, management and organizational ethics, because “what you do reflects your values, even if it's unintentional.”
“This survey gives us some really rich information about what people are thinking and it gives us a glimpse at what people want the organization to look like,” Jones-Ryan explains.
of the following values and behaviors most represent who you are?
of the following values and behaviors most represent how your organization
of the following values and behaviors are essential for your organization to
achieve its highest performance?
1. Accountability 1. Community involvement 1. Accountability 2. Compassion 2. Accountability 2. Compassion 3. Honesty 3. Caring 3. Coaching / mentoring 4. Caring 4. Compassion 4. Teamwork 5. Family 5. Mission focus 5. Community involvement 6. Commitment 6. Brand image 6. Adaptability 7. Intimacy with God 7. Bureaucracy 7. Caring 8. Integrity 8. Making a difference 8. Leadership development 9. Humour / fun 9. Hierarchy 9. Intimacy with God 10. Respect 10. Teamwork 10. Integrity
Three core values appeared on all three lists: accountability, compassion and caring. Jones-Ryan notes that though people within The Salvation Army can agree on the same values, those values can look different in different contexts. “These values live differently in each of us,” she says. “Where one ministry identifies hierarchy as a positive existing value, another may see it as an impediment.”
Intimacy with God is one core value that was identified as a desired cultural value. “My personal interpretation of this would think that people want us to own our faith and unapologetically remember that we are doing what we're doing because we're called by God to do it,” says Jones-Ryan.
To understand the direction that The Salvation Army is moving in, the survey will be sent out and results will be analyzed annually. “These results are a snapshot in time. They are not prescriptive and they do not give a solution,” Jones-Ryan explains.
The hope in releasing the gathered information is that the Army will gain an awareness of where its values stand and where they hold true. “This survey gives us a place to begin conversations,” she concludes. “It's important to build with these tools and continually strengthen the connection between our behaviours and values.”