FREQUENTLY ASKED QUESTIONS

Q 1. What is Community Compass?

Community Compass is a tool developed by The Salvation Army to support Ministry Units in understanding the unique needs and assets of the communities they serve. It aids in customizing services and outreach efforts.

Q 2. How do I get started with Community Compass?

To begin, simply visit our website and click on the "Get Started" button. You'll be guided through a simple registration process to start your journey.

Q 3. How long does it take to complete Community Compass?

The time required to complete the tool varies, but most Ministry Units finish in approximately one month, depending on the complexity of their community's needs. 

Q 4. Can I save my progress and return later?

Yes, you can save your progress and return at any time by logging in to your account. Your data will be securely stored.

Q 5. How can Community Compass benefit my community?

Community Compass helps you make informed decisions and allocate resources effectively to address specific needs, leading to more effective transformational engagement within your community.

Q 6. Are there any fees or charges associated with using this tool?

Community Compass is provided to The Salvation Army Ministry Units as part of our commitment to supporting their community engagement efforts, and there are no fees associated with its use.

Q 7. How can I contact support if I have additional questions or encounter issues?

For any questions or support needs, please email our customer support team at community.mission@salvationarmy.ca We're here to assist you.

Q 8. What support is available for The Salvation Army Ministry Units to interpret and act on the insights generated by Community Compass?

Community Compass offers resources, including training and consultation, to help Ministry Units interpret the insights and recommendations effectively. Reach out to our support team for assistance if required.

CONTACT DETAILS

For any inquiries,  please contact the Community Mission Department.