A Pastoral Message from the Territorial Leaders - Salvation Army Canada

Newsletter COVID

COVID-19 Info


Worship & Ministry During Covid advertisement for a series of 4 webinars


A series of information and sharing webinars focused on Worship & Ministry During COVID

designed specifically for Corps Officers and Leaders.

Corps Regathering Download:  Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE for corps ministries.
Find Policies and updates Visit www.salvationist.ca/covid-19  Department FAQ page has all the important policies, updates and communiqes during COVID.  Sign in using the MyArmy link.
COVID-19 and SAMIS SAMIS Worship during COVID  Here are the guidelines for collecting statistics for your online services.

New fields have been added to the most used Activities in SAMIS, for data including: #virtual meetings, #virtual households, #ministry connections (calls,cards), #care/resource packages.  Look for these boxes on Sunday Worship, Prayer & Bible Study, WM Activities, Sunday School, Youth Groups, Older Adult Fellowship and many more.
Times of Grief Helpful information on performing a funeral for Indigenous peoples.
CANBDA Youth Resources CANBDA YOUTH Resources
Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

Angus Reid Institute Angus Reid Institute Research  The results of this research are helpful to understanding the impact of COVID-19 on the mental health and well being of Canadians
 CFS Front Line Thanks Download:  CFS Thanks Graphic

Health Worker Thanks Download: Social Services Thanks Graphic



Recommended for Corps Ministries

Policies & Guidelines

Guidelines for Virtual DiscipleshipSAMIS During Covid
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Funeral Information
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Virtual Discipleship Guidelines
Best Practices for Safe Digital Discipleship

Regathering Corps Ministries
Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE.

CPR - Update

CPR COVID UpdateThe following CPR guidelines during the COVID-19 pandemic are taken from the Heart and Stroke website.  Ministry Units are reminded to:

  • ensure staff secure and make use of their own PPE before proceeding with CPR
  • continue to work with their local Public Health and follow recommended guidelines.    read more....


Worship Services (Excerpt Update - TC)

  • All public Sunday worship services across the territory will be cancelled until further notice. That said, it’s important to note that while formal worship gatherings are cancelled due to directives from public health agencies, we encourage creative alternatives to meeting the spiritual needs of our people and community.  Additional resources are going to be made available later this week.  Reference the 'Regathering Corps Ministries' document above for guidelines on resuming public worship and programs.

Streaming (From MAGA)

In light of recent prohibitions on meeting in person, many congregations are now looking at streaming or sharing some form or worship. Please be advised that you need to have a Streaming License from CCLI to do so. Here’s a little breakdown of CCLI licenses and how they work.

Every ministry unit in Canada has a CCLI License that is managed and administered from the Music & Gospel Arts Department. This license only allows for the storing, printing, display and projecting of song lyrics. This license gets automatically renewed for each ministry unit every year to ensure a minimum level of compliance.

Some ministry units choose to obtain a CCLI SongSelect License. This is something a ministry unit purchases directly from CCLI. It gives online access to lyrics, provides the ability to print chord or lead sheets, has an instant transposition function and offers audio samples.

Any ministry unit that wishes to stream any type of live or recorded worship, service or program needs to contact CCLI directly and obtain a CCLI Streaming License. That license allows for the streaming and podcasting and covers every one of the 300,000 songs covered under the CCLI license. Due to the huge demand right now, that streaming license is the first thing you see on the CCLI homepage right now.

Visit www.ccli.com to find more information or to order a SongSelect or Streaming License.

Other Activities (Excerpts from the TC)

Those wishing to proceed with cancellation of other activities due to concerns, are advised to review them with the respective Area Commander and Divisional Headquarters or with the respective Cabinet Secretary.
We encourage corps officers and local leaders to find ways to connect with members of their corps and congregations, recognizing that some will miss the opportunity for fellowship and encouragement in such a time as we find ourselves.


Set Up Pre-Authorized giving for Members
Customizable form and instruction sheet.

PAD Authorization Form 
PAD Instruction Letter

Informational bulletin insert: Pre-Auth-bulletin-insert.pdf 

Offering Plate Cards - Give these out to members who have set up payments, so they can participate in the public act of giving. (Print on Business Cards)  PAD-Giving-Card

Use this graphic and link to the online payment form, on your corps website for members to make regular contributions.Corps Giving Online


Learning Cohorts
The THQ Corps Ministries hosted Learning Cohorts will be continuing as planned until further notice.




Recommended for Community & Family Services

A comprehensive document with everything you need to know:CFS FAQ - COVID
Community & Family Services FAQ

Some ideas in line with the government recommendations:

1.  Reduce or remove seats in waiting area, so that visitors are a safe distance apart.
2.  Request clients to call ahead and set up an appointment.  
3.  Provide regular clients with a pre-packaged bag of supplies.
4.  Clean the common area, and areas touched, between each client.
5.  Ensure workers keep a safe distance from clients, perhaps leaving bags at appointed times, just inside the door.
6.  Provide gloves for workers sorting donations from the public.
7.  Provide hand sanitizer or disinfectant wipes for workers and visitors.
8.  Remove all magazines in waiting area.
9.  Provide helpful information handouts - especially for clients who may have limited access to news and media.

COVID-19 Multi-Language Information Sheet.pdf
COVID-19 Multi-Language Information Sheet FR.pdf


Helping Newcomers with English

Many newcomers are no longer able to attend in-person ESL classes. Others were on wait-lists for ESL classes wNewcomer Language Toolshich will now be delayed even longer. Social and Physical Distancing is hard for everyone and it is important to find ways to keep connected with our neighbours.  Here are some resources to help newcomers continue practising their language skills and make new connections during a time of physical and social isolation.

Mango Languages

Available for free through most major city public libraries or try it for free on their website. The online courses help learn and practice English, French, and many other world languages. https://mangolanguages.com/

Speak   https://www.speak.social/en/

Learn a language and meet people online!

Groups of 4-7 people meet through online forums to learn and practice different languages

Worry & Anxiety - Multi language information
Helpful information in many languages. Psychology Tools/Worry and Anxiety

Other Ideas

If your Corps or Community & Family Services has an existing English Conversation Circle, try moving the group online through Zoom video conference calls or Whatsapp conference calls (many newcomers already have the app on their phones). If it is a large group, you may want to divide into 4-8 people to make it easier include everyone on screens.  

Make new connections between Corps members and (willing) Community Services Clients to help newcomers practice their English one-on-one. Make sure to check after the first call to make sure both sides feel comfortable continuing. The conversations do not need to me longer than about 15 minutes, on a weekly basis. Topics could include food, customs, cultural difference between Canada and their home country, etc.

Ontario Public Health – information sheet available in 28 different languages


How to talk to kids about COVID-19, now in English, French, Spanish, Arabic, Chinese


COVID-19 mythbusting – now in English, French, Spanish, Arabic, Chinese, Russian


General information from WHO about COVID-19 – videos in English, French, Spanish, Chinese, Portuguese, Arabic, Russian, Persian, Hindi, Turkish, and more being added every day



Here are two documents outlining an overview of Impact of COVD-19 on Immigration and COVID-19 Economic Response Plan for newcomers from RSTP (Refugee Sponsorship Training Program).



Virtual Bible Studies   

Right Now Media

Check out resources from RightNowMedia (TSA Registration Information). 

You can organize virtual studies by asking your members to sign up (free), set a time to view the study.  There are many ways to get small groups toget

her online virtually to discuss the study - even simple ways such as posting a discussion post on Facebook and have

everyone comment. You can also check into FB Group Chats, Skype Groups, Zoom.

The SkitGuys


The SkitGuys are offering some free resources to use during the COVID-19 crisis.  Check out what they are offering.

From SmallGroups.com
Discipleship in Social Distancing


Ministry Ideas

Sunday Worship

COVID-19 Services
Watch Sunday meetings provided by THQ.


Resources for Ministry
Ministry Helps Toolkit

Mobilize Your Members During COVID-19

COVID innovation, 48% of corps with virtual services, 29% with virtual groups, 73% providing food relief

Weekly Bulletin

Most corps provide electronic versions of their weekly bulletin with news and prayer requests.  Make the most of this opportunity to stay connected.  If you have members who do not have access to technology, you can print and mail (whoever thought we would say that!). 

Prayer, Planning Meeting, Bible Studies

ZOOM: Set up a Zoom meeting and send out invitations to your participants (perhaps your Ministry Board, your corps members, your leadership team). If participants do not have technology, you can phone them and give them the phone in information. Schedule a weekly time and spread the word.

Facebook, Skype, Facetime: You can use these platforms to connect with your leadership team, meet together virtually, pray, provide direction etc.

Needs Assessment:

If you are looking for ways to support your corps members virtually, set up Survey Monkey (free version) and create a questionnaire. Here are some ideas for questions.

  • Name, Email, Address, Phone Number
  • Do you require assistance with obtaining groceries?  Either provide a box for a list of items needed if you will be filling these individually, or if your family services is providing pre-packed boxes, just the yes/no option.
  • Do you require transportation assistance to medical appointments?  Provide a date box, and destination information
  • Have you been laid off/lost your regular source of income? Do you need assistance applying for government assistance, EI, etc.?
  • Special prayer requests?
  • Is there anything else you are in need of?

Volunteer Manpower
Set up a separate survey for potential volunteers.  Find out who is available to provide assistance (using safe Social Distancing recommendations). Try to find out some of these resources:

  • Available to phone people?
  • Can drop off groceries at the door?
  • Has spacious vehicles and can help transport for medical appointments?
  • Help sort donations?
  • Help provide extra cleaning in your facilities?
  • Help keep your website/social media information current?
  • Communicate/network with other organizations in your community to find ways to work together?

See what others are doing

Guelph Citadel


Women's Ministries
Womens Ministries Ideas

Resources for Ministry
Ministry Helps Toolkit

Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

CANBDA Youth Resources



Women's Ministries

Music & Gospel Arts

Corps Ministries


A Pastoral Message from the Territorial Leaders The Salvation Army–Canada and Bermuda 

We greet you today once again, as “partners in the gospel” of Jesus. 

For many of us, today has been a very unusual Sunday. For the first time in our memory, corps meetings and services in other churches across Canada have been cancelled. This is so very different from an occasional “snow day” cancellation, as we are all aware. These are different days and they require a different response. We have received reports of how corps across the territory have creatively responded to the cancellation of worship gatherings. Online “services,” email messages to corps mailing lists, check-ins by phone and in person, delivery of care packages with essential items to shut-ins and the elderly. Although gathering for worship has been cancelled, “service” has continued. We express a word of appreciation for the way Salvationists, officers, soldiers, employees and volunteers are embracing the opportunity to give hope today. 

Today may well have been the beginning of a series of weeks that will require us to gather differently as Salvationists. We will need to find additional ways to nurture our own spiritual lives as well as those of the people who form our communities of faith and fellowship. We must step into the daily opportunities that will present themselves to share the hope that we have.

We encourage you to take advantage of the online services and devotionals that are already available from corps and other Christian websites. In addition, commencing next Sunday, we will provide an online worship experience for the territory, led by territorial leadership, as an additional resource for Salvationists. 

As the world continues to grapple with the realities of the COVID-19 virus, we encourage you to not dwell too long on the news reports and updates which can increase anxiety and fears. Although the COVID-19 virus is not the end of the world, for many people it has and will have significant impact upon their world. Many have received a positive test result while others have been in contact with someone who has tested positive. Some have returned from outside the country and are now in self-isolation, while countless others find themselves at home with children who cannot go to school or public activity spaces. Others have watched as store shelves have gone empty and they feel helpless because they do not have the resources to “stock up.” 

Perhaps you can identify with one of the people we have described. Maybe you are feeling unsettled, like your world has been shaken. In times such as these we hear the encouragement from God’s Word: 

“God is our refuge and strength, an ever present help in trouble. Therefore we will not fear, though the earth give way, and the mountains fall into the heart of the sea, though its waters roar and foam and the mountains quake with their surging…. ‘Be still, and know that I am God; I will be exalted among the nations, I will be exalted in the earth.’ The Lord Almighty is with us; the God of Jacob is our fortress” (Psalm 46:1-3, 10-11 NIV). 

Hear again that affirmation. Read it out loud: God is our refuge and strength. Not just that God has been our refuge and strength, but the affirmation that he remains our refuge and strength. We may be shaken, but we need not be afraid. We are a fearless people. We are not reckless nor confident in our own strength, resources and preparations alone. Throughout his Word, God exhorts us to “Fear not.” That direction is always rooted in the promise of his plan and presence. 

The Salvation Army in Canada and Bermuda humbly yet with confidence declares to our communities and nation that we are committed to “Giving Hope Today.” This has come in so many ways to millions of people. In these days, there is an opportunity to magnify that commitment in words, actions and by walking alongside others, giving hope when it is needed most. We live with a hope that does not disappoint “because God’s love has been poured into our hearts through the Holy Spirit, who has been given to us” (Romans 5:5 NIV). 

We encourage you to claim that reminder today and know that God is faithful to his promises. Find hope for today in knowing God is with you as your refuge and strength, an ever present help in times of trouble. Remember that the hope God offers is a hope for the world. There are those all around us, especially in these days, who are looking for a hope that will not disappoint. 

In our necessary “social distancing” as outlined by Public Health advisories, let us find ways to care for one another, including those outside of our family and fellowship communities, those who live and work alongside us. There are other ways to embrace one another than with a physical handshake, hug or touch. Make a phone call to check on a shut-in or a neighbour. Give a word of encouragement and offer a prayer for health professionals and many others who daily make a difference in our communities by their faithfulness to their tasks. And the list goes on and is limited only by your creativity. 

While following the directives provided by health professionals, we must remain a people who give hope today. We have a hope that does not disappoint and a privilege of being bearers of the hope Christ brings to our neighbours and communities. 

We count it a privilege to stand and serve with you in these days. Thank you for who you are and for making yourselves available to be used by God to share the love of Jesus. The faithful service and engagement of so many people for so many years has developed a credibility and a trust in The Salvation Army, especially in times such as these. Thank you for your continuing efforts to be The Salvation Army others look to in times of trouble, knowing you will give hope today when its needed most. 

May you know the certainty of his hope that does not disappoint, the depth of his perfect love that casts out fear, and faith as of a mustard seed that will see God do immeasurably more than we could ever ask or imagine, for it is his Spirit and power at work within us. 

Praying with you and for you, that God will bless The Salvation Army so we might bring blessings to others. 

Yours in Christ.


Floyd and Tracey Tidd, Commissioners
Territorial Leaders–Canada and Bermuda

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