Coronavirus Pandemic: The Salvation Army "There for Those Who Have No One to Turn To" - Salvation Army Canada

Newsletter COVID

COVID-19 Info


Worship & Ministry During Covid advertisement for a series of 4 webinars


A series of information and sharing webinars focused on Worship & Ministry During COVID

designed specifically for Corps Officers and Leaders.

Corps Regathering Download:  Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE for corps ministries.
Find Policies and updates Visit  Department FAQ page has all the important policies, updates and communiqes during COVID.  Sign in using the MyArmy link.
COVID-19 and SAMIS SAMIS Worship during COVID  Here are the guidelines for collecting statistics for your online services.

New fields have been added to the most used Activities in SAMIS, for data including: #virtual meetings, #virtual households, #ministry connections (calls,cards), #care/resource packages.  Look for these boxes on Sunday Worship, Prayer & Bible Study, WM Activities, Sunday School, Youth Groups, Older Adult Fellowship and many more.
Times of Grief Helpful information on performing a funeral for Indigenous peoples.
CANBDA Youth Resources CANBDA YOUTH Resources
Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

Angus Reid Institute Angus Reid Institute Research  The results of this research are helpful to understanding the impact of COVID-19 on the mental health and well being of Canadians
 CFS Front Line Thanks Download:  CFS Thanks Graphic

Health Worker Thanks Download: Social Services Thanks Graphic



Recommended for Corps Ministries

Policies & Guidelines

Guidelines for Virtual DiscipleshipSAMIS During Covid
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Funeral Information
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Virtual Discipleship Guidelines
Best Practices for Safe Digital Discipleship

Regathering Corps Ministries
Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE.

CPR - Update

CPR COVID UpdateThe following CPR guidelines during the COVID-19 pandemic are taken from the Heart and Stroke website.  Ministry Units are reminded to:

  • ensure staff secure and make use of their own PPE before proceeding with CPR
  • continue to work with their local Public Health and follow recommended guidelines.    read more....


Worship Services (Excerpt Update - TC)

  • All public Sunday worship services across the territory will be cancelled until further notice. That said, it’s important to note that while formal worship gatherings are cancelled due to directives from public health agencies, we encourage creative alternatives to meeting the spiritual needs of our people and community.  Additional resources are going to be made available later this week.  Reference the 'Regathering Corps Ministries' document above for guidelines on resuming public worship and programs.

Streaming (From MAGA)

In light of recent prohibitions on meeting in person, many congregations are now looking at streaming or sharing some form or worship. Please be advised that you need to have a Streaming License from CCLI to do so. Here’s a little breakdown of CCLI licenses and how they work.

Every ministry unit in Canada has a CCLI License that is managed and administered from the Music & Gospel Arts Department. This license only allows for the storing, printing, display and projecting of song lyrics. This license gets automatically renewed for each ministry unit every year to ensure a minimum level of compliance.

Some ministry units choose to obtain a CCLI SongSelect License. This is something a ministry unit purchases directly from CCLI. It gives online access to lyrics, provides the ability to print chord or lead sheets, has an instant transposition function and offers audio samples.

Any ministry unit that wishes to stream any type of live or recorded worship, service or program needs to contact CCLI directly and obtain a CCLI Streaming License. That license allows for the streaming and podcasting and covers every one of the 300,000 songs covered under the CCLI license. Due to the huge demand right now, that streaming license is the first thing you see on the CCLI homepage right now.

Visit to find more information or to order a SongSelect or Streaming License.

Other Activities (Excerpts from the TC)

Those wishing to proceed with cancellation of other activities due to concerns, are advised to review them with the respective Area Commander and Divisional Headquarters or with the respective Cabinet Secretary.
We encourage corps officers and local leaders to find ways to connect with members of their corps and congregations, recognizing that some will miss the opportunity for fellowship and encouragement in such a time as we find ourselves.


Set Up Pre-Authorized giving for Members
Customizable form and instruction sheet.

PAD Authorization Form 
PAD Instruction Letter

Informational bulletin insert: Pre-Auth-bulletin-insert.pdf 

Offering Plate Cards - Give these out to members who have set up payments, so they can participate in the public act of giving. (Print on Business Cards)  PAD-Giving-Card

Use this graphic and link to the online payment form, on your corps website for members to make regular contributions.Corps Giving Online


Learning Cohorts
The THQ Corps Ministries hosted Learning Cohorts will be continuing as planned until further notice.




Recommended for Community & Family Services

A comprehensive document with everything you need to know:CFS FAQ - COVID
Community & Family Services FAQ

Some ideas in line with the government recommendations:

1.  Reduce or remove seats in waiting area, so that visitors are a safe distance apart.
2.  Request clients to call ahead and set up an appointment.  
3.  Provide regular clients with a pre-packaged bag of supplies.
4.  Clean the common area, and areas touched, between each client.
5.  Ensure workers keep a safe distance from clients, perhaps leaving bags at appointed times, just inside the door.
6.  Provide gloves for workers sorting donations from the public.
7.  Provide hand sanitizer or disinfectant wipes for workers and visitors.
8.  Remove all magazines in waiting area.
9.  Provide helpful information handouts - especially for clients who may have limited access to news and media.

COVID-19 Multi-Language Information Sheet.pdf
COVID-19 Multi-Language Information Sheet FR.pdf


Helping Newcomers with English

Many newcomers are no longer able to attend in-person ESL classes. Others were on wait-lists for ESL classes wNewcomer Language Toolshich will now be delayed even longer. Social and Physical Distancing is hard for everyone and it is important to find ways to keep connected with our neighbours.  Here are some resources to help newcomers continue practising their language skills and make new connections during a time of physical and social isolation.

Mango Languages

Available for free through most major city public libraries or try it for free on their website. The online courses help learn and practice English, French, and many other world languages.


Learn a language and meet people online!

Groups of 4-7 people meet through online forums to learn and practice different languages

Worry & Anxiety - Multi language information
Helpful information in many languages. Psychology Tools/Worry and Anxiety

Other Ideas

If your Corps or Community & Family Services has an existing English Conversation Circle, try moving the group online through Zoom video conference calls or Whatsapp conference calls (many newcomers already have the app on their phones). If it is a large group, you may want to divide into 4-8 people to make it easier include everyone on screens.  

Make new connections between Corps members and (willing) Community Services Clients to help newcomers practice their English one-on-one. Make sure to check after the first call to make sure both sides feel comfortable continuing. The conversations do not need to me longer than about 15 minutes, on a weekly basis. Topics could include food, customs, cultural difference between Canada and their home country, etc.

Ontario Public Health – information sheet available in 28 different languages

How to talk to kids about COVID-19, now in English, French, Spanish, Arabic, Chinese

COVID-19 mythbusting – now in English, French, Spanish, Arabic, Chinese, Russian

General information from WHO about COVID-19 – videos in English, French, Spanish, Chinese, Portuguese, Arabic, Russian, Persian, Hindi, Turkish, and more being added every day


Here are two documents outlining an overview of Impact of COVD-19 on Immigration and COVID-19 Economic Response Plan for newcomers from RSTP (Refugee Sponsorship Training Program).



Virtual Bible Studies   

Right Now Media

Check out resources from RightNowMedia (TSA Registration Information). 

You can organize virtual studies by asking your members to sign up (free), set a time to view the study.  There are many ways to get small groups toget

her online virtually to discuss the study - even simple ways such as posting a discussion post on Facebook and have

everyone comment. You can also check into FB Group Chats, Skype Groups, Zoom.

The SkitGuys


The SkitGuys are offering some free resources to use during the COVID-19 crisis.  Check out what they are offering.

Discipleship in Social Distancing


Ministry Ideas

Sunday Worship

COVID-19 Services
Watch Sunday meetings provided by THQ.


Resources for Ministry
Ministry Helps Toolkit

Mobilize Your Members During COVID-19

COVID innovation, 48% of corps with virtual services, 29% with virtual groups, 73% providing food relief

Weekly Bulletin

Most corps provide electronic versions of their weekly bulletin with news and prayer requests.  Make the most of this opportunity to stay connected.  If you have members who do not have access to technology, you can print and mail (whoever thought we would say that!). 

Prayer, Planning Meeting, Bible Studies

ZOOM: Set up a Zoom meeting and send out invitations to your participants (perhaps your Ministry Board, your corps members, your leadership team). If participants do not have technology, you can phone them and give them the phone in information. Schedule a weekly time and spread the word.

Facebook, Skype, Facetime: You can use these platforms to connect with your leadership team, meet together virtually, pray, provide direction etc.

Needs Assessment:

If you are looking for ways to support your corps members virtually, set up Survey Monkey (free version) and create a questionnaire. Here are some ideas for questions.

  • Name, Email, Address, Phone Number
  • Do you require assistance with obtaining groceries?  Either provide a box for a list of items needed if you will be filling these individually, or if your family services is providing pre-packed boxes, just the yes/no option.
  • Do you require transportation assistance to medical appointments?  Provide a date box, and destination information
  • Have you been laid off/lost your regular source of income? Do you need assistance applying for government assistance, EI, etc.?
  • Special prayer requests?
  • Is there anything else you are in need of?

Volunteer Manpower
Set up a separate survey for potential volunteers.  Find out who is available to provide assistance (using safe Social Distancing recommendations). Try to find out some of these resources:

  • Available to phone people?
  • Can drop off groceries at the door?
  • Has spacious vehicles and can help transport for medical appointments?
  • Help sort donations?
  • Help provide extra cleaning in your facilities?
  • Help keep your website/social media information current?
  • Communicate/network with other organizations in your community to find ways to work together?

See what others are doing

Guelph Citadel


Women's Ministries
Womens Ministries Ideas

Resources for Ministry
Ministry Helps Toolkit

Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

CANBDA Youth Resources



Women's Ministries

Music & Gospel Arts

Corps Ministries

Coronavirus Pandemic: The Salvation Army "There for Those Who Have No One to Turn To"

Army continues to support relief projects worldwide.

Filed Under: International NewsCOVID-19
(Above) The Salvation Army is supporting hundreds of relief projects worldwide.

In almost all of the 131 countries where The Salvation Army operates, emergency responses to the COVID-19 pandemic are underway to provide relief and respite. The Salvation Army’s International Emergency Services team at International Headquarters – as well as the International Health and Mission Support teams – have been working determinedly to support hundreds of relief projects in communities right around the world.

Recently-commenced initiatives include:

In Conakry, the capital city of Guinea*, The Salvation Army is working closely with the Ministry of Health and Sanitation, the World Health Organization (WHO) and other stakeholders. A public health awareness campaign – incorporating leaflets and large banners – is underscoring the importance of handwashing. The Salvation Army is also concerned about 10 specific communities in Conakry where the government curfew is affecting people’s access to food. Around 1,500 people will therefore receive emergency food packages in order to mitigate the risk of starvation. Handwashing materials will also be supplied, in support of the public health messaging.

Over the border in neighbouring Sierra Leone, The Salvation Army ­– again in collaboration with the WHO – is assisting communities in Freetown, Bo and Kenema. Here, the focus is on the provision of soap, sanitizer and cleaning materials, as well as personal protective equipment (PPE) such as gloves, masks and face shields. Food security in these locations is also considered to be problematic, and distributions of rice, oil and tinned fish are planned. Approximately 2,800 individuals will be helped through this initiative.

Food security is also a significant issue in Zambia, where many people are struggling to access supplies reliably and are unable to earn sufficient income to meet their daily needs. In 16 locations, in consultation with village elders, The Salvation Army is planning to provide more than 10,000 individuals with maize meal. The distributions will be carried out door-to-door, to prevent social gathering. Health advice will also be shared, to raise awareness of COVID-19 countermeasures.

Americas and Caribbean
Three locations in Bolivia have been identified as requiring Salvation Army assistance. In Viacha ­– a city of 10,000 inhabitants with 45 per cent living in poverty and 25 per cent living in extreme poverty – the COVID-19 crisis means that people reliant on the gig economy now have no income at all because they are unable to leave their homes. A two-week feeding program seeks to address this, with The Salvation Army working in collaboration with the local government who will provide sanitizer and cleaning materials. Meanwhile, hot meals will be provided five days a week to 100 of the most vulnerable people in Villa Cosmos, for an initial period of one month. In La Paz, a similar scheme will operate for three days a week.
In San José, Costa Rica, The Salvation Army is concerned about the welfare of more than 3,000 people living on the capital’s streets, who are not receiving assistance from anywhere else. A daily feeding program is being established through the organization’s Refugio de Esperanza and an emergency canteen. Volunteers have been identified to help prepare the hot meals, adhering to all prevailing government health protocols. Wherever possible, the food will be served in biodegradable containers, in order to minimize the effect on the environment.
In Ecuador and Peru, The Salvation Army is working with the United Nations refugee agency (UNHCR), the International Organization for Migration (IOM) and the UN Office for the Coordination of Humanitarian Affairs (OCHA), to ensure that needs are met in a holistic way.
The mountain community of El Rancho, Ecuador, has been deemed very susceptible to the spread of disease. The Salvation Army is mounting a COVID-19 awareness campaign as well as distributing hygiene supplies to some of the most vulnerable people in the locality.
Venezuelans who – due to the situation in their own country – have arrived in Peru in the hope of building a better life for themselves, are finding the situation complicated. Ninety per cent of migrants work in the informal sector without contracts. Because of the national quarantine, they are currently unable to leave their homes and, in many cases, have not eaten for several days. Around 560 families in San Martín, Ica, Tacna and Trujillo have been identified as being in particular need, and are now being supplied with emergency food parcels once a month.

Following detailed liaison with local government and health officials, The Salvation Army in Thessaloniki, Greece, has determined gaps in the service delivery. In response, 300 medical supplies packages are being put together in order to better resource the local healthcare system – equipment such as masks, gloves and sanitizing fluid is being assembled. Care packages are also being put together for vulnerable families, with essential supplies such as rice, cereals and long-life milk being distributed. Hand sanitizer is also provided in these packages, as are nappies (diapers) and wet wipes for families with young children.
The Salvation Army in Italy continues to provide food to around 700 people each week, with enhanced protective measures to safeguard both staff and service users. In the capital, Rome, The Salvation Army’s corps (church) has become a mask distribution site for the local government. Meanwhile, in Brienza, the movement has partnered with the Civil Protection Agency in order to assist with the delivery of essential grocery and pharmaceutical items. A further 1,100 people connected with The Salvation Army’s social services in the country are expected to benefit from an additional food distribution program, making basic provisions such as pasta, oil and vegetables available.
In Portugal, contingency plans have been developed to extend The Salvation Army’s provision in order to meet growing needs. In Xabregas, near Lisbon, a night shelter has been expanded to become a 24-hour operation, in order to protect the service users by enabling better social distancing. The movement has also had to contend with providing a service while its own workers have had to self-isolate. In Porto, the existing feeding program has been provided "at home", despite having fewer team members available. Staffing issues have also affected The Salvation Army’s nursing home "Las Marinal", though provision has been maintained and residents have been enjoying a varied program of activities.
Distances are huge in Russia, where nearly 9,500 kilometres separate St. Petersburg in the west from Vladivostok in the east. The Salvation Army is rising to the logistical challenge of supporting 1,400 families – equating to more than 5,600 individuals – known to be in particular need. In the following three months, food parcels consisting of bread, sugar, porridge, buckwheat, milk and cooking oil will be distributed from 12 locations across the country. Recipients will be verified by local authorities. A further 1,400 parcels will ensure the most vulnerable people have access to hygiene materials such as soap, sanitizer and toilet paper.

South Asia
More than 10,000 vulnerable beneficiaries will receive emergency food supplies from The Salvation Army in Bangladesh. Part of the international non-governmental organisations hub in the country, The Salvation Army has already been meeting needs in several locations – particularly in the capital, Dhaka. Salvation Army leadership teams have now additionally received a direct request from local authorities to "help and protect" women working in the sex trade in Jashore.

The packages include a 5kg sack of rice, along with dhal, oil and salt. Soap and handwashing instructions are also included. Additional supplies of PPE are also being sought for Salvation Army clinic staff in the country. As well as this, food will be provided for tuberculosis and leprosy patients receiving treatment at The Salvation Army’s Mirpur Clinic and to other vulnerable people attending the clinic in Andulia.
India remains on a national lockdown, which presents significant challenges for many poor families and individuals who do not have ready access to vital food supplies. From Kerala in the southwest to Kolkata in the northeast, The Salvation Army is responding to the COVID-19 crisis in numerous practical ways. Much of the response is being undertaken on a local, community level – for instance, in each of the 15 divisions and districts of The Salvation Army’s India Central Territory, 150 vulnerable people a day are being supported with the provision of food, snacks and drinks.
From The Salvation Army’s Catherine Booth Hospital in Nagercoil, in the south of the country, suffering is being alleviated by a strategic distribution of sanitary supplies and medicines to patients suffering from health issues such as diabetes and hypertension. The project also seeks to stave off hunger for around 35,000 individuals in the catchment area through the managed distribution of emergency food rations.

In the west, 700 families – especially those living in Mumbai’s slums – are being provided with food and hygiene supplies. Individuals in Ahmednagar, Pune, Sangli, Shevgaon and Pathardi are also being supported during this time when employment is an unrealistic proposition for many.

Meanwhile, in Pakistan, The Salvation Army has been one of the lead humanitarian agencies in responding to previous floods and earthquakes. It is now working in collaboration with the government and local authorities to support approximately 6,000 people in Sahiwal, Khanewal, Karachi and Hyderabad who are considered to be at particular risk because of the effects of coronavirus. Food and hygiene items, such as soap and Dettol sanitiser, are being distributed.

South Pacific and East Asia
The Salvation Army in Australia is committed to maintaining essential services through this crisis. Adaptations to its provision include working with hotels to ensure that safe places can be made available to vulnerable Australians. Food distribution is being continued on a takeaway basis. In Victoria, Café Agape, run by Wyndham City Corps (church), has partnered with Second Bite to produce care packages that include fresh fruit and vegetables as well as other staples. Meanwhile, in Hobsons Bay, a Salvation Army outreach team is delivering meals to vulnerable members of the community who would ordinarily congregate at the organisation’s soup van.
Local Salvation Army centres are also putting together We Care packs to express support for their community in these testing times. The packs vary from location to location, but the sentiment is the same – to assure people who are finding it tough that they are not alone and that The Salvation Army is there for them.
Provision of PPE and hygiene supplies have been a priority for The Salvation Army in Korea as it undertakes emergency relief activities. Vulnerable groups in Gyeongbuk and Daegu received early shipments of masks and sanitizer, with 18,500 masks and nearly 6,000 bottles of hand sanitizer liquid distributed in these communities. In Namdaemun and Donui-dong, 800 lunch boxes are being distributed to residents who are finding it hard to source even one meal a day. 
In New Zealand, people facing financial hardship at this time of uncertainty and economic disruption can contact The Salvation Army’s community finance team via phone or Skype. "We are acutely aware that people in debt may be extremely concerned about repaying loans at this time," says Assistant Territorial Secretary for Mission, Captain Gerry Walker. "The key message is that New Zealanders need to help each other as much as they are able, at this time," he continues. "The Salvation Army is there for those who have no one to turn to."

*The Salvation Army's Liberia and Sierra Leone Command has recently begun exploratory work in Guinea.

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