My Coronavirus Story: Lieutenant Julia Krasova from St. Petersburg, Russia - Salvation Army Canada

Newsletter COVID

COVID-19 Info


Worship & Ministry During Covid advertisement for a series of 4 webinars


A series of information and sharing webinars focused on Worship & Ministry During COVID

designed specifically for Corps Officers and Leaders.

Corps Regathering Download:  Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE for corps ministries.
Find Policies and updates Visit  Department FAQ page has all the important policies, updates and communiqes during COVID.  Sign in using the MyArmy link.
COVID-19 and SAMIS SAMIS Worship during COVID  Here are the guidelines for collecting statistics for your online services.

New fields have been added to the most used Activities in SAMIS, for data including: #virtual meetings, #virtual households, #ministry connections (calls,cards), #care/resource packages.  Look for these boxes on Sunday Worship, Prayer & Bible Study, WM Activities, Sunday School, Youth Groups, Older Adult Fellowship and many more.
Times of Grief Helpful information on performing a funeral for Indigenous peoples.
CANBDA Youth Resources CANBDA YOUTH Resources
Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

Angus Reid Institute Angus Reid Institute Research  The results of this research are helpful to understanding the impact of COVID-19 on the mental health and well being of Canadians
 CFS Front Line Thanks Download:  CFS Thanks Graphic

Health Worker Thanks Download: Social Services Thanks Graphic



Recommended for Corps Ministries

Policies & Guidelines

Guidelines for Virtual DiscipleshipSAMIS During Covid
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Funeral Information
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Virtual Discipleship Guidelines
Best Practices for Safe Digital Discipleship

Regathering Corps Ministries
Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE.

CPR - Update

CPR COVID UpdateThe following CPR guidelines during the COVID-19 pandemic are taken from the Heart and Stroke website.  Ministry Units are reminded to:

  • ensure staff secure and make use of their own PPE before proceeding with CPR
  • continue to work with their local Public Health and follow recommended guidelines.    read more....


Worship Services (Excerpt Update - TC)

  • All public Sunday worship services across the territory will be cancelled until further notice. That said, it’s important to note that while formal worship gatherings are cancelled due to directives from public health agencies, we encourage creative alternatives to meeting the spiritual needs of our people and community.  Additional resources are going to be made available later this week.  Reference the 'Regathering Corps Ministries' document above for guidelines on resuming public worship and programs.

Streaming (From MAGA)

In light of recent prohibitions on meeting in person, many congregations are now looking at streaming or sharing some form or worship. Please be advised that you need to have a Streaming License from CCLI to do so. Here’s a little breakdown of CCLI licenses and how they work.

Every ministry unit in Canada has a CCLI License that is managed and administered from the Music & Gospel Arts Department. This license only allows for the storing, printing, display and projecting of song lyrics. This license gets automatically renewed for each ministry unit every year to ensure a minimum level of compliance.

Some ministry units choose to obtain a CCLI SongSelect License. This is something a ministry unit purchases directly from CCLI. It gives online access to lyrics, provides the ability to print chord or lead sheets, has an instant transposition function and offers audio samples.

Any ministry unit that wishes to stream any type of live or recorded worship, service or program needs to contact CCLI directly and obtain a CCLI Streaming License. That license allows for the streaming and podcasting and covers every one of the 300,000 songs covered under the CCLI license. Due to the huge demand right now, that streaming license is the first thing you see on the CCLI homepage right now.

Visit to find more information or to order a SongSelect or Streaming License.

Other Activities (Excerpts from the TC)

Those wishing to proceed with cancellation of other activities due to concerns, are advised to review them with the respective Area Commander and Divisional Headquarters or with the respective Cabinet Secretary.
We encourage corps officers and local leaders to find ways to connect with members of their corps and congregations, recognizing that some will miss the opportunity for fellowship and encouragement in such a time as we find ourselves.


Set Up Pre-Authorized giving for Members
Customizable form and instruction sheet.

PAD Authorization Form 
PAD Instruction Letter

Informational bulletin insert: Pre-Auth-bulletin-insert.pdf 

Offering Plate Cards - Give these out to members who have set up payments, so they can participate in the public act of giving. (Print on Business Cards)  PAD-Giving-Card

Use this graphic and link to the online payment form, on your corps website for members to make regular contributions.Corps Giving Online


Learning Cohorts
The THQ Corps Ministries hosted Learning Cohorts will be continuing as planned until further notice.




Recommended for Community & Family Services

A comprehensive document with everything you need to know:CFS FAQ - COVID
Community & Family Services FAQ

Some ideas in line with the government recommendations:

1.  Reduce or remove seats in waiting area, so that visitors are a safe distance apart.
2.  Request clients to call ahead and set up an appointment.  
3.  Provide regular clients with a pre-packaged bag of supplies.
4.  Clean the common area, and areas touched, between each client.
5.  Ensure workers keep a safe distance from clients, perhaps leaving bags at appointed times, just inside the door.
6.  Provide gloves for workers sorting donations from the public.
7.  Provide hand sanitizer or disinfectant wipes for workers and visitors.
8.  Remove all magazines in waiting area.
9.  Provide helpful information handouts - especially for clients who may have limited access to news and media.

COVID-19 Multi-Language Information Sheet.pdf
COVID-19 Multi-Language Information Sheet FR.pdf


Helping Newcomers with English

Many newcomers are no longer able to attend in-person ESL classes. Others were on wait-lists for ESL classes wNewcomer Language Toolshich will now be delayed even longer. Social and Physical Distancing is hard for everyone and it is important to find ways to keep connected with our neighbours.  Here are some resources to help newcomers continue practising their language skills and make new connections during a time of physical and social isolation.

Mango Languages

Available for free through most major city public libraries or try it for free on their website. The online courses help learn and practice English, French, and many other world languages.


Learn a language and meet people online!

Groups of 4-7 people meet through online forums to learn and practice different languages

Worry & Anxiety - Multi language information
Helpful information in many languages. Psychology Tools/Worry and Anxiety

Other Ideas

If your Corps or Community & Family Services has an existing English Conversation Circle, try moving the group online through Zoom video conference calls or Whatsapp conference calls (many newcomers already have the app on their phones). If it is a large group, you may want to divide into 4-8 people to make it easier include everyone on screens.  

Make new connections between Corps members and (willing) Community Services Clients to help newcomers practice their English one-on-one. Make sure to check after the first call to make sure both sides feel comfortable continuing. The conversations do not need to me longer than about 15 minutes, on a weekly basis. Topics could include food, customs, cultural difference between Canada and their home country, etc.

Ontario Public Health – information sheet available in 28 different languages

How to talk to kids about COVID-19, now in English, French, Spanish, Arabic, Chinese

COVID-19 mythbusting – now in English, French, Spanish, Arabic, Chinese, Russian

General information from WHO about COVID-19 – videos in English, French, Spanish, Chinese, Portuguese, Arabic, Russian, Persian, Hindi, Turkish, and more being added every day


Here are two documents outlining an overview of Impact of COVD-19 on Immigration and COVID-19 Economic Response Plan for newcomers from RSTP (Refugee Sponsorship Training Program).



Virtual Bible Studies   

Right Now Media

Check out resources from RightNowMedia (TSA Registration Information). 

You can organize virtual studies by asking your members to sign up (free), set a time to view the study.  There are many ways to get small groups toget

her online virtually to discuss the study - even simple ways such as posting a discussion post on Facebook and have

everyone comment. You can also check into FB Group Chats, Skype Groups, Zoom.

The SkitGuys


The SkitGuys are offering some free resources to use during the COVID-19 crisis.  Check out what they are offering.

Discipleship in Social Distancing


Ministry Ideas

Sunday Worship

COVID-19 Services
Watch Sunday meetings provided by THQ.


Resources for Ministry
Ministry Helps Toolkit

Mobilize Your Members During COVID-19

COVID innovation, 48% of corps with virtual services, 29% with virtual groups, 73% providing food relief

Weekly Bulletin

Most corps provide electronic versions of their weekly bulletin with news and prayer requests.  Make the most of this opportunity to stay connected.  If you have members who do not have access to technology, you can print and mail (whoever thought we would say that!). 

Prayer, Planning Meeting, Bible Studies

ZOOM: Set up a Zoom meeting and send out invitations to your participants (perhaps your Ministry Board, your corps members, your leadership team). If participants do not have technology, you can phone them and give them the phone in information. Schedule a weekly time and spread the word.

Facebook, Skype, Facetime: You can use these platforms to connect with your leadership team, meet together virtually, pray, provide direction etc.

Needs Assessment:

If you are looking for ways to support your corps members virtually, set up Survey Monkey (free version) and create a questionnaire. Here are some ideas for questions.

  • Name, Email, Address, Phone Number
  • Do you require assistance with obtaining groceries?  Either provide a box for a list of items needed if you will be filling these individually, or if your family services is providing pre-packed boxes, just the yes/no option.
  • Do you require transportation assistance to medical appointments?  Provide a date box, and destination information
  • Have you been laid off/lost your regular source of income? Do you need assistance applying for government assistance, EI, etc.?
  • Special prayer requests?
  • Is there anything else you are in need of?

Volunteer Manpower
Set up a separate survey for potential volunteers.  Find out who is available to provide assistance (using safe Social Distancing recommendations). Try to find out some of these resources:

  • Available to phone people?
  • Can drop off groceries at the door?
  • Has spacious vehicles and can help transport for medical appointments?
  • Help sort donations?
  • Help provide extra cleaning in your facilities?
  • Help keep your website/social media information current?
  • Communicate/network with other organizations in your community to find ways to work together?

See what others are doing

Guelph Citadel


Women's Ministries
Womens Ministries Ideas

Resources for Ministry
Ministry Helps Toolkit

Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

CANBDA Youth Resources



Women's Ministries

Music & Gospel Arts

Corps Ministries

(Above) Lt Julia Krasova has used the lockdown as a way to serve the most vulnerable during the pandemic.

My husband and I have been Salvation Army officers for just eight months. We were commissioned in the summer of 2019 and were appointed as corps officers in St. Petersburg. We came enthusiastically into this beautiful city; we were full of dreams and plans. It has turned out to be the most challenging year of my life!

When we arrived here everything was new for us, and we threw ourselves into arranging the schedule for the spiritual and social programs, including a feeding program for vulnerable people and anti-human trafficking work. We had lots of plans for these programs and then the virus came. Everything we had built depended upon physical human connection. We felt like we had to start all over again!

The first week of self-isolation was really hard; we didn’t know what we could and couldn’t do. No one understood the rules, even those who had been working in social programs for many years. However, the toughest thing was feeling like we had left people without our assistance at a time when they needed it and we wanted to help.

New restrictions came from the government every day. One of the first was that people were not allowed to visit bars or churches. (Although this might seem strange, in times when people want to release stress they do tend to choose either alcohol or church!) So, our centre was closed for visitors from 28 March. From this day onwards we had to start looking for new ways to serve God and meet the needs of the people.

Our church congregational programs were the more straightforward; women’s ministry, men’s ministry, Sunday worship and Bible study all went online. This took some getting used to – preaching to a computer screen rather than to a congregation whom you would be able to "feel" as they react to your words; women’s ministry members adjusting to feeling comfortable to chat and share in a virtual Zoom ‘room’ – but most people are now online and on social media and willing to try and learn new things. Those for whom this is just not possible are kept in touch with via phone calls and deliveries of printed-out materials to their homes.

After a short time, we also started to release Sunday school lessons each week online. Our six-year-old daughter, at home because she was unable to attend kindergarten, was the inspiration for us in this. My husband used to work as a designer and I have been learning to edit videos, so between us we have managed to produce something new to serve the 15-or-so children in our corps. In fact, these materials we have now shared online, and they are being used by children in other corps across The Salvation Army’s Russia Command. This has been a real encouragement because it has enabled us to feel more like we are one team. We have shared of our gifts and efforts and other officers have been able to help in different ways.

Our social ministry, however, presented much more of a challenge since this couldn’t just go online. So we had to search for different ways to help those who are the most vulnerable.

We discovered that there are lots of unemployed migrants who became stuck here when the Russian borders closed and are unable to find any daily labour work. All are facing huge debts and rent arrears. These people are scared and desperate. Another group of people who have felt the influence of COVID-19 most strongly are the homeless, since many of the programs from which they received food, clothes and shelter are not able to operate and there is little opportunity to earn any money.

So, we started by contacting the city state administration to talk about these groups and to see if we could help in any way. They were very open to cooperate with us. We were surprised! They explained that, while the government helps many people, some groups (such as those we had identified) fall outside of traditional government protection schemes, so we were given official authorization and were asked to help these people in need.

Our command applied to International Headquarters for some project funding so we could begin to distribute bags of essential food and sanitary items from the beginning of April. We received a list from the government of people in need who had contacted them for help but fell outside of the official protection programs.

Working with our soldiers and volunteers, we have managed to prepare and distribute food and sanitary items throughout the past month. In the same way, we have also been able to cooperate, through the Volunteers’ Headquarters, with a huge non-governmental organisation (NGO) to support vulnerable seniors. One man we helped has reached 101 years of age!

Each week we also try, using locally-raised funds, to prepare up to 10 additional bags of food and sanitary items, so we are able to support other people who are in need but do not appear on the lists of either the government or the NGO. During Easter we were also able to crowdfund to add some chocolate eggs and special Easter cake to the bags that went to families with children. These little luxuries brought so much joy!

Still, however, we were concerned for the homeless people in our area, who had been coming to our canteen to eat before the lockdown. We asked the city state administration if we could have permission to re-open. They didn’t grant this permission but rather asked us to help with a shelter which they, the state, had opened to provide full-time self-quarantine for homeless people in lockdown.

Before lockdown this shelter was used to house people overnight but had never been intended as a place which would provide food. The state asked us if we could help so now, along with preparing food to distribute, we also cook up huge pots of soup to feed people staying at the government-run shelter.

A well-known, high quality, bakery chain in the city has also offered its help. At the end of each day, since shops have been able to open for takeaway, we have collected leftover products for distribution to homeless people in the shelter (and to include in our food packages if there is enough). It is so good to have this cooperation and to be able to share such good quality bakery items with some of the most vulnerable people in our community.

At the start of May came a new government decree that every person in St. Petersburg must now wear a face mask in public places (before it was simply advisable). Of course, these are almost impossible to buy and, if they can be found, are very expensive. Anticipating this, in recent weeks, our women’s ministry members had started to sew reusable cotton face masks. At the moment we have around six women sewing. We are not able to work particularly fast or to produce great numbers, but there will be enough for our families and for those who are the most in need and not able to make or source their own.

These past few weeks have been incredibly difficult in so many ways, and even now we have no information as to when this lockdown might end, but – in spite of these difficulties – I have come to love this time.

Firstly, I love how people want to cooperate with us, even the government. Secondly, I also love how people have been open to receive spiritual help. People have made contact with us having found our details in the War Cry magazine and online on social media (through – a Russian equivalent to Facebook), asking for prayer, and participating in online worship, teaching and group Bible studies. People are searching for spiritual food alongside physical food.

Thirdly, I love the way in which our motto "soup, soap and salvation" is really being put into action, as we distribute the first two and have opportunity to talk with people about salvation every single day!

I believe that this time will pass; we will get back to our previous work rhythm, the unemployed will find new jobs and borders will open. But I also believe that the seeds we are planting just now will bear fruit. This gives us inspiration. This is our time for action!

When I think back to that first week of lockdown when we were shocked and sought God, I can now see how God has opened doors that we didn’t even expect could be opened!

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