Practical, Educational and Musical COVID-19 Responses - Salvation Army Canada

Newsletter COVID

COVID-19 Info


Worship & Ministry During Covid advertisement for a series of 4 webinars


A series of information and sharing webinars focused on Worship & Ministry During COVID

designed specifically for Corps Officers and Leaders.

Corps Regathering Download:  Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE for corps ministries.
Find Policies and updates Visit  Department FAQ page has all the important policies, updates and communiqes during COVID.  Sign in using the MyArmy link.
COVID-19 and SAMIS SAMIS Worship during COVID  Here are the guidelines for collecting statistics for your online services.

New fields have been added to the most used Activities in SAMIS, for data including: #virtual meetings, #virtual households, #ministry connections (calls,cards), #care/resource packages.  Look for these boxes on Sunday Worship, Prayer & Bible Study, WM Activities, Sunday School, Youth Groups, Older Adult Fellowship and many more.
Times of Grief Helpful information on performing a funeral for Indigenous peoples.
CANBDA Youth Resources CANBDA YOUTH Resources
Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

Angus Reid Institute Angus Reid Institute Research  The results of this research are helpful to understanding the impact of COVID-19 on the mental health and well being of Canadians
 CFS Front Line Thanks Download:  CFS Thanks Graphic

Health Worker Thanks Download: Social Services Thanks Graphic



Recommended for Corps Ministries

Policies & Guidelines

Guidelines for Virtual DiscipleshipSAMIS During Covid
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Funeral Information
Guidelines are available on the Departmental FAQ page, click the blue button to log in with My Army credentials.

Virtual Discipleship Guidelines
Best Practices for Safe Digital Discipleship

Regathering Corps Ministries
Regathering Corps- COVID-19  (PDF)
Here is the comprehensive Corps Regathering document, with guidelines for
Sunday Worship, Children & Youth, Music and PPE.

CPR - Update

CPR COVID UpdateThe following CPR guidelines during the COVID-19 pandemic are taken from the Heart and Stroke website.  Ministry Units are reminded to:

  • ensure staff secure and make use of their own PPE before proceeding with CPR
  • continue to work with their local Public Health and follow recommended guidelines.    read more....


Worship Services (Excerpt Update - TC)

  • All public Sunday worship services across the territory will be cancelled until further notice. That said, it’s important to note that while formal worship gatherings are cancelled due to directives from public health agencies, we encourage creative alternatives to meeting the spiritual needs of our people and community.  Additional resources are going to be made available later this week.  Reference the 'Regathering Corps Ministries' document above for guidelines on resuming public worship and programs.

Streaming (From MAGA)

In light of recent prohibitions on meeting in person, many congregations are now looking at streaming or sharing some form or worship. Please be advised that you need to have a Streaming License from CCLI to do so. Here’s a little breakdown of CCLI licenses and how they work.

Every ministry unit in Canada has a CCLI License that is managed and administered from the Music & Gospel Arts Department. This license only allows for the storing, printing, display and projecting of song lyrics. This license gets automatically renewed for each ministry unit every year to ensure a minimum level of compliance.

Some ministry units choose to obtain a CCLI SongSelect License. This is something a ministry unit purchases directly from CCLI. It gives online access to lyrics, provides the ability to print chord or lead sheets, has an instant transposition function and offers audio samples.

Any ministry unit that wishes to stream any type of live or recorded worship, service or program needs to contact CCLI directly and obtain a CCLI Streaming License. That license allows for the streaming and podcasting and covers every one of the 300,000 songs covered under the CCLI license. Due to the huge demand right now, that streaming license is the first thing you see on the CCLI homepage right now.

Visit to find more information or to order a SongSelect or Streaming License.

Other Activities (Excerpts from the TC)

Those wishing to proceed with cancellation of other activities due to concerns, are advised to review them with the respective Area Commander and Divisional Headquarters or with the respective Cabinet Secretary.
We encourage corps officers and local leaders to find ways to connect with members of their corps and congregations, recognizing that some will miss the opportunity for fellowship and encouragement in such a time as we find ourselves.


Set Up Pre-Authorized giving for Members
Customizable form and instruction sheet.

PAD Authorization Form 
PAD Instruction Letter

Informational bulletin insert: Pre-Auth-bulletin-insert.pdf 

Offering Plate Cards - Give these out to members who have set up payments, so they can participate in the public act of giving. (Print on Business Cards)  PAD-Giving-Card

Use this graphic and link to the online payment form, on your corps website for members to make regular contributions.Corps Giving Online


Learning Cohorts
The THQ Corps Ministries hosted Learning Cohorts will be continuing as planned until further notice.




Recommended for Community & Family Services

A comprehensive document with everything you need to know:CFS FAQ - COVID
Community & Family Services FAQ

Some ideas in line with the government recommendations:

1.  Reduce or remove seats in waiting area, so that visitors are a safe distance apart.
2.  Request clients to call ahead and set up an appointment.  
3.  Provide regular clients with a pre-packaged bag of supplies.
4.  Clean the common area, and areas touched, between each client.
5.  Ensure workers keep a safe distance from clients, perhaps leaving bags at appointed times, just inside the door.
6.  Provide gloves for workers sorting donations from the public.
7.  Provide hand sanitizer or disinfectant wipes for workers and visitors.
8.  Remove all magazines in waiting area.
9.  Provide helpful information handouts - especially for clients who may have limited access to news and media.

COVID-19 Multi-Language Information Sheet.pdf
COVID-19 Multi-Language Information Sheet FR.pdf


Helping Newcomers with English

Many newcomers are no longer able to attend in-person ESL classes. Others were on wait-lists for ESL classes wNewcomer Language Toolshich will now be delayed even longer. Social and Physical Distancing is hard for everyone and it is important to find ways to keep connected with our neighbours.  Here are some resources to help newcomers continue practising their language skills and make new connections during a time of physical and social isolation.

Mango Languages

Available for free through most major city public libraries or try it for free on their website. The online courses help learn and practice English, French, and many other world languages.


Learn a language and meet people online!

Groups of 4-7 people meet through online forums to learn and practice different languages

Worry & Anxiety - Multi language information
Helpful information in many languages. Psychology Tools/Worry and Anxiety

Other Ideas

If your Corps or Community & Family Services has an existing English Conversation Circle, try moving the group online through Zoom video conference calls or Whatsapp conference calls (many newcomers already have the app on their phones). If it is a large group, you may want to divide into 4-8 people to make it easier include everyone on screens.  

Make new connections between Corps members and (willing) Community Services Clients to help newcomers practice their English one-on-one. Make sure to check after the first call to make sure both sides feel comfortable continuing. The conversations do not need to me longer than about 15 minutes, on a weekly basis. Topics could include food, customs, cultural difference between Canada and their home country, etc.

Ontario Public Health – information sheet available in 28 different languages

How to talk to kids about COVID-19, now in English, French, Spanish, Arabic, Chinese

COVID-19 mythbusting – now in English, French, Spanish, Arabic, Chinese, Russian

General information from WHO about COVID-19 – videos in English, French, Spanish, Chinese, Portuguese, Arabic, Russian, Persian, Hindi, Turkish, and more being added every day


Here are two documents outlining an overview of Impact of COVD-19 on Immigration and COVID-19 Economic Response Plan for newcomers from RSTP (Refugee Sponsorship Training Program).



Virtual Bible Studies   

Right Now Media

Check out resources from RightNowMedia (TSA Registration Information). 

You can organize virtual studies by asking your members to sign up (free), set a time to view the study.  There are many ways to get small groups toget

her online virtually to discuss the study - even simple ways such as posting a discussion post on Facebook and have

everyone comment. You can also check into FB Group Chats, Skype Groups, Zoom.

The SkitGuys


The SkitGuys are offering some free resources to use during the COVID-19 crisis.  Check out what they are offering.

Discipleship in Social Distancing


Ministry Ideas

Sunday Worship

COVID-19 Services
Watch Sunday meetings provided by THQ.


Resources for Ministry
Ministry Helps Toolkit

Mobilize Your Members During COVID-19

COVID innovation, 48% of corps with virtual services, 29% with virtual groups, 73% providing food relief

Weekly Bulletin

Most corps provide electronic versions of their weekly bulletin with news and prayer requests.  Make the most of this opportunity to stay connected.  If you have members who do not have access to technology, you can print and mail (whoever thought we would say that!). 

Prayer, Planning Meeting, Bible Studies

ZOOM: Set up a Zoom meeting and send out invitations to your participants (perhaps your Ministry Board, your corps members, your leadership team). If participants do not have technology, you can phone them and give them the phone in information. Schedule a weekly time and spread the word.

Facebook, Skype, Facetime: You can use these platforms to connect with your leadership team, meet together virtually, pray, provide direction etc.

Needs Assessment:

If you are looking for ways to support your corps members virtually, set up Survey Monkey (free version) and create a questionnaire. Here are some ideas for questions.

  • Name, Email, Address, Phone Number
  • Do you require assistance with obtaining groceries?  Either provide a box for a list of items needed if you will be filling these individually, or if your family services is providing pre-packed boxes, just the yes/no option.
  • Do you require transportation assistance to medical appointments?  Provide a date box, and destination information
  • Have you been laid off/lost your regular source of income? Do you need assistance applying for government assistance, EI, etc.?
  • Special prayer requests?
  • Is there anything else you are in need of?

Volunteer Manpower
Set up a separate survey for potential volunteers.  Find out who is available to provide assistance (using safe Social Distancing recommendations). Try to find out some of these resources:

  • Available to phone people?
  • Can drop off groceries at the door?
  • Has spacious vehicles and can help transport for medical appointments?
  • Help sort donations?
  • Help provide extra cleaning in your facilities?
  • Help keep your website/social media information current?
  • Communicate/network with other organizations in your community to find ways to work together?

See what others are doing

Guelph Citadel


Women's Ministries
Womens Ministries Ideas

Resources for Ministry
Ministry Helps Toolkit

Remote Kids Ministry Care Package (pre-school to elementary): video lesson, devotional, printable place mats and teaching guideDownload here.

CANBDA Youth Resources



Women's Ministries

Music & Gospel Arts

Corps Ministries

Practical, Educational and Musical COVID-19 Responses

Salvation Army continues supporting vulnerable people worldwide during pandemic.

Filed Under: International NewsCOVID-19
(Above) COVID-19 response in the Philippines

Globally, in excess of 10 million cases of COVID-19 infection have now been recorded by the World Health Organization. Sadly, more than half a million deaths have resulted, and communities around the world are grappling with the realities of bereavement, economic disruption, hunger and the ever-present threat of disease. The Salvation Army stands firm in its support of the most vulnerable in society.

Hygiene, food and warmth
The Salvation Army in The Philippines is making a practical difference in public health provision by supplying hygiene kits and cleaning supplies to quarantine facilities in and around Manila. These locations include facilities such as requisitioned sports centres and other public buildings. Supplies including anti-bacterial soap, alcohol-based hand gel, detergent, bleach, health information leaflets and bags have been distributed.

Salvation Army staff hands out bananas to a seated woman wearing a maskCOVID-19 response in India
In northern India, significant feeding operations are being undertaken, allied with distribution of public health messaging and sanitizer. The Salvation Army’s territorial headquarters team in New Delhi received phone calls from migrant labourers who were caught at a construction site at Gautam Nagar. They had had no food for two days. The local authorities requested The Salvation Army to help them by providing sustenance, and the team was able to respond immediately.
The Salvation Army in Johannesburg, South Africa, has also been helping to provide a ready supply of nutritional food to the most vulnerable individuals and families in neighbouring Lesotho. Food parcels have been distributed where the need is greatest in both countries.
Elsewhere in the southern hemisphere, as winter draws closer and the economic elements of the coronavirus crisis become clearer, The Salvation Army in Australia has developed the "coat tree." The Gold Coast town of Southport now has a number of trees sporting unusual "fruit" in the guise of warm coats. Anyone sleeping rough or simply in need of warmth can take a coat for free. From an initial supply of 30 garments, the trees’ supplies are topped up from Salvos Stores. Coat trees are now also springing up in New South Wales.

In the United Kingdom, The Salvation Army’s Employment Plus service has been drawing attention to unemployment resulting from COVID-19 economic factors. The service is warning that "unemployment will rise so fast, job centres will not be able to cope and the most vulnerable job seekers will be left behind."

Rebecca Keating, Director of the Employment Plus service which specializes in helping vulnerable people find work, says: "The odds were already stacked against vulnerable people finding work, and we are worried that some people could be locked out of the jobs market for years."
"David" one of those helped back into employment by The Salvation Army adds: "When COVID-19 happened I was in full-time employment and it was my ideal job but by the third extension of lockdown my employers decided to let me go. I was so worried about what was going to happen financially. However, I contacted The Salvation Army and after speaking to my advisor he found me a vacancy with the COVID-19 track and trace team. I now feel I’m making a difference again, not only to my family but to people affected by the coronavirus."

The Salvation Army’s international Schools and Education unit based at International Headquarters in London has developed advice on the safe reopening of schools. With regulations and COVID-19 advice varying from country to country, some of The Salvation Army’s thousands of schools have managed to maintain provision of education.

This new advice offers support on how to assess the capacity of schools where physical distancing is required, along with details on how to ensure adequate hygiene provision. The framework also takes school leaders through issues such as planning reopenings or initiating altered provision of services, as well as advising on the training and support of teaching and ancillary staff and communicating changes effectively to pupils, parents and local authorities.
In some cases this will necessitate the transfer of learning to an online provision, such as at The Salvation Army’s Azam School in Karachi, Pakistan and in The Philippines. Other options are also being put into action, including in Guatemala, which is one of many countries where teachers at rural schools are making difficult journeys to provide lesson materials to pupils. In urban settings, teachers are using WhatsApp to communicate with parents and teach pupils who have no access to laptops or home computers. In Liberia, lessons are being taught online to pupils who are sitting exams, while water and sanitation preparations are being made for the return to school.

Drama and music
Back in Australia, while theatres and performing arts venues are still unable to operate, The Salvation Army has hit on a brand-new idea – the virtual musical. Three Bags Unpacked is based on the biblical story of the prodigal son, and is the brainchild of Melbourne-based Worship Arts coordinator for The Salvation Army, Julia Roper. As reported by, the initiative will involve numerous 15- to 30-year-old performers participating from around the nation. The young stars will record their singing, acting, playing and dancing on their mobile telephones, tablets, cameras, desktop computers or other electronic means to be mixed together to produce the virtual musical.

"This virtual movie musical will be a unique way for our youth and young adults to connect with old friends and make new ones while being part of this fantastic musical theatre experience,’ says Julia and her counterpart in Brisbane, Louise Mathieson, who have together been reviewing recordings submitted from every state. Louise says it had taken the isolation regulations during the COVID-19 pandemic to ‘show this is possible."
"We probably would never have thought of it if we hadn’t been forced into a situation where we can’t travel or get hundreds of kids together in a space. So, although there is an intense amount of work involved, this is a really good alternative to still be inclusive and flexible. I think what’s exciting for all of us is the collaborative aspect of it," Mathieson enthuses.

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