The participant process for Pathway of Hope has been broken down into five steps: Common Intake, Selection, Assessment Tools, Care Management, Transition, and Follow-up. Each of the steps has tools designed to guide the process.

 

 

  • Building relationship and rapport – focusing on the person.
  • Collecting basic demographic information and other present state information.
  • Discussing confidentiality and consent.


  • Focusing on suitability for Pathway of Hope.
  • Looking to assess change readiness.
  • Making a mutual commitment to the process.

  • Engaging in deeper conversations – moving beyond intake (comprehensive process).
  • Gathering the information needed for effective goal setting.
  • Using tools that support program evaluation and outcomes measurement.


  • Developing a goal plan and identifying the action steps needed to be successful.
  • Accomplishing the action steps to achieve the goal plan. Engaging community partners and providing referrals.
  • Bringing specificity, measurability, and accountability to the process.


  • Ending the process well.
  • Recognizing that moving forward may come with new challenges.
  • Focusing on strengths and planning for the future.
  • Providing ongoing support and connection – upholding the relationship.
  • Offering new opportunities for involvement with The Salvation Army.
  • Being there if things don’t go according to plan.

Finding Hope in a New Country

POH Success Story
Finding a place to live in a foreign country can be a challenging task, especially for newcomers. Samuel, an immigrant from Nigeria, faced similar challenges upon his arrival in Halifax, Canada. After moving to Canada with his spouse and three children, Samuel struggled to find a permanent residence and had to rely on an Airbnb for temporary
As dedicated case workers with The Salvation Army Pathway of Hope, we have the privilege of witnessing countless success stories. Among them, Marina's journey stands out as a shining example of the transformative impact that our work can have on individuals' lives. When Marina first approached the Salvation Army for assistance, her determination

Finding Hope in Unexpected Places

POH Success Story
When Grace* escorted her friend to the Salvation Army Comox Valley Ministries for assistance, she did not expect to find herself working on her life goals with the Pathway of Hope staff.  A year to the day she signed up, Grace graduated, achieving her goal of employment and joining a walking club which addressed her health goal. 







CONTACT DETAILS

For any inquiries, please contact us at community.mission@salvationarmy.ca