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Link2Feed is an approved Client Management System for tracking client services and group programs to serve people in the community.

The program itself is user friendly and  is currently being used by 3336 organizations in Canada, United States and very recently in the United Kingdom (Feeding Britain- 14 different areas).  Here in Canada, L2F is the Provincial Food Bank software for Ontario and Nova Scotia, and will probably be endorsed by more Prov. Associations in the years ahead.

Strengths:
·    Opportunity for Territory (and Division) to have consistent and accurate data.
·    MU’s appointments will be less about numbers and more about ministry, as there is more time to talk and minister
·    User friendly software that will improve client intake and management
·    Pathway of Hope can be integrated into program
·    Variety of customizable real-time reports, including a survey function
·    National Hunger Count report completed at click of mouse
·    24-hour unlimited technical support for every ministry unit
·    Ontario Assoc. of Food Banks and Feed Nova Scotia use L2F as their Provincial program
·    Meets Canadian criteria as developed in Sarnia, ON and hosted in Vancouver. BC
·    Monthly fees are less than $1 a day per MU, once Territory is all onboard.

Opportunities:
·    Holistic ministry can be a priority (Integrated Ministry)
·    Community connections can be better identified
·    Spiritual care can be a priority and measured with intake/ case management
·    Social Justice issues will be better identified through case management
·    Can provide an opportunity to identify clients for programs available in Corps
·    Will help build stronger relationships with people (and community) and assist in connecting people to Corps
·    Inventory system available

Testimonials from Current Users:

It is very user friendly, and very easy to pull reports, especially for specific months.
 Loretta Maillet, Administrative Coordinator/Santa Shuffle Race Director The Salvation Army, Sudbury New Life Centre

I personally find the Link 2 Feed a great program that has been very beneficial to us in the Halifax Regional Municipality. It connects us with other organizations who provide assistance in regards to food bank and Christmas assistance. We have been using this program for over two years now. It is very easy to use and not a difficult program to learn. I am glad that we started to use this program.
Major Doreen Grandy, Assistant CFS Director Halifax Centre of Hope, Community and Family Services

Link2Feed is a much user friendly program to use. It has an assistance guide were it tells the intake users if there are information missing during intake. It also allows flexibility of having “undisclosed option” for questions that client decline on answering. Link2Feed also provides quick access reports, such as what you have requested today. It has a customized data collector which allows flexibility of providing reports specifically by age, gender, income, education, dietary needs, etc. Link2feed also allows users for intakes to be created within a few minutes. Unlike CMS, which attaining usernames and login can take weeks, creating users for students and volunteer and or staff is swift and convenient.
Diana Javier, Community and Family Services Supervisor The Salvation Army/Armée du Salut, Ottawa Booth Centre



If you have further questions and comments, please direct them to Lin_Greenham@salvationarmy.ca


Training & Required Documents

Find the above on MyArmy, under Training.